Global Host Support Specialist — Flexible Hours

PT Mindo Small Business Solutions; Kota Yogyakarta; Hybrid; IDR 100.000.000 - 200.000.000; Full time

Job summary

A fast-growing business consultancy company in Yogyakarta is seeking a Host Support representative to assist international clients with vacation rental inquiries. Ideal candidates will have excellent English skills, at least 3 years of experience in customer service, and be tech-savvy. This position requires flexible working hours and the ability to manage client needs effectively. Joining this role means contributing to a supportive environment that prioritizes employee development and satisfaction.

Benefits

Office sports and recreational activities

Free English and career advancement courses

Qualifications

• 3+ years in customer service, call center, help desk support, e-commerce, hospitality, or tourism experience preferred.
• Strong written and verbal communication skills with fast, accurate typing.
• Willingness to work 24/7 availability and flexible hours.

Responsibilities

• Respond to emails and live chats from overseas clients.
• Assist clients with their questions and requests on vacation rental listings.
• Collaborate with colleagues to ensure seamless client support.

Skills

Excellent English skills

Problem solver

Tech-savvy

Client-focused

Adaptable under pressure

Tools

SQL

SOAP/REST APIs

Job description

A fast-growing business consultancy company in Yogyakarta is seeking a Host Support representative to assist international clients with vacation rental inquiries. Ideal candidates will have excellent English skills, at least 3 years of experience in customer service, and be tech-savvy. This position requires flexible working hours and the ability to manage client needs effectively. Joining this role means contributing to a supportive environment that prioritizes employee development and satisfaction.