Functional Consultant Assc.

ika; Jakarta Utara; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A leading IT service provider in Jakarta Utara is seeking a professional to implement customer solutions and provide training on software applications. The ideal candidate will evaluate customer needs, ensure implementations adhere to timelines, and troubleshoot post-implementation issues. A strong understanding of technology and business processes is essential.

Responsibilities

• Evaluate and provide recommendations for customer's application solutions.
• Ensure application implementation aligns with customer needs and timelines.
• Support customers with post-implementation issues and further development.
• Instruct customers on software application operations during training sessions.
• Maintain and enhance knowledge of specific application systems.

Job description

Overview

With minimumguidance from direct report and/or senior level, responsiblein providing solutions to customers in all phases of implementation regarding to implementation methodology. Demonstrate deepunderstanding of the customer's business process and provide simple or incomplex solutionaccording to assigned industry and software application. Work closely with sales team and principals in order to support the achievement of sales target for software application, implementation service, and training service.

Responsibilities

• Evaluate, identify, and give recommendation regarding customer's application in order to provide the appropriate business solution; and compose it into business proposal, including conduct the presentation and/or demo system to customer
• Perform the application implementation and ensure its process is in accordance with customer'sneeds and proposed timeline
• Direct contact with customer to provide solutions to the problems that arise after implementation, as well as to seek the possibility to implement another development
• Become a training instructor for customers in learning,understanding, and operation of the implemented software application in basic and advance trainings
• Maintain and develop knowledge of specific application system technology

Company

The Indonesia-based PT Mitra Integrasi Informatika ( MII ), was founded on May 1, 1996 as a subsiadiary of the publicly listed PT. Metrodata Elektronics, TBK . Widely recoqnized for its consisten dedication to both enterprise and corporate segments.