Floor Captain - Lifestyle Bar Lead in Jakarta

ISMAYA GROUP; Jakarta Utara; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading hospitality company in Indonesia is seeking a Floor Captain to oversee bar operations and ensure excellent customer service. This full-time position in Jakarta offers an opportunity to be part of a vibrant team dedicated to high-quality guest experiences. Candidates should have 1-2 years of experience in a similar role, strong communication skills, and the ability to work in a fast-paced environment. The role includes serving, clearing tables, and maintaining high standards of cleanliness.

Benefits

Ongoing training and development opportunities

Competitive salary

Healthcare coverage

Employee discounts

Opportunities for career progression

Qualifications

• Minimum 1-2 years experience in a similar floor captain role within the bar/hospitality industry.
• Proven track record of maintaining high standards of cleanliness and hygiene.
• Willingness to work shifts, including evenings and weekends.

Responsibilities

• Oversee the smooth running of bar operations and ensure exceptional customer service.
• Take orders, serve food and beverages, and process payments.
• Clear and set up tables while providing necessary condiments or cutleries.
• Assist with opening or closing guest seating areas as needed.

Skills

Excellent customer service

Communication skills

Attention to detail

Ability to work in a fast-paced environment

Flexible and adaptable

Job description

A leading hospitality company in Indonesia is seeking a Floor Captain to oversee bar operations and ensure excellent customer service. This full-time position in Jakarta offers an opportunity to be part of a vibrant team dedicated to high-quality guest experiences. Candidates should have 1-2 years of experience in a similar role, strong communication skills, and the ability to work in a fast-paced environment. The role includes serving, clearing tables, and maintaining high standards of cleanliness.