Fleet Management Associate

Grab; Indonesia; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A leading technology company in Indonesia seeks an experienced team member for fleet operations management. You will oversee aftersales operations, focusing on vehicle maintenance and data analysis. The ideal candidate holds a Bachelor's degree in Business Administration or Engineering, with 2+ years of experience in aftersales management. This role is key to ensuring customer satisfaction and operational efficiency while offering competitive benefits including medical and life insurance.

Benefits

Term Life Insurance

Comprehensive Medical Insurance

Flexible work arrangements

Parental and Birthday leave

Employee Assistance Programme

Qualifications

• 2 years of experience in aftersales management and vehicle maintenance.
• Proficiency in mechanical and technical automotive standards and tools.
• Prior exposure in data analysis and reporting.

Responsibilities

• Manage fleet and pool operations with continuous improvement.
• Ensure accuracy in technical data and analysis.
• Identify operational efficiencies and standardize processes.
• Maintain relationships with partners including vendors.
• Monitor service level agreement performance.

Skills

Data analysis

Process engineering

Technical automotive processes

After-sales management

Education

Bachelor's degree in Business Administration or Engineering

Job description

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Job Description

Get to Know the Team

Join the ID rental fleet team! In fleet team We identify opportunities, fleet supply, maintenance strategies, and secure asset deals with both internal and external partners. As a Fleet team, We manage all vehicle assets spread into different pool location, in Jabo we have 5 different pool locations (BSD, Cakung, Cinangka, Jurumudi and Hankam). Based in our BSD Pool, you will report to Fleet management lead and ensure daily operation running well.

Get to Know the Role

You will support the aftersales operations, especially on vehicle maintenance, body repair, process engineering, and data analysis. This role is crucial for ensuring customer satisfaction and operational efficiency.

The Critical Tasks You Will Perform

• Manage fleet and pool operations with a focus on continuous improvement.
• Ensure accuracy in technical data and analysis.
• Identify operational efficiencies while standardizing processes and Goals.
• Maintain relationships with partners, including vendors and suppliers.
• Monitor and improve Service level agreement performance to align with needs.

Qualifications

What Essential Skills You Will Need

• Bachelor's degree in Business Administration, Engineering, or related field with a technical automotive background (especially 4W vehicles).
• 2 years of experience in aftersales management, car workshops, general and body repair, and vehicle maintenance
• Prior exposure in data analysis, reporting, and process engineering.
• Proficiency in mechanical and technical automotive processes, standards, and tools (e.g., grouping items/parts)

Additional Information

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.