Finance Supervisor

ATI Business Group; Daerah Khusus Ibukota Jakarta; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A multinational technology service provider is seeking a Team Leader in Jakarta to manage team performance and ensure client expectations are met. The ideal candidate will have excellent communication and organizational skills, a Bachelor's degree in a related field, and at least 2 years of administrative experience. You will track team productivity, manage client communications, and maintain high-quality standards. This role requires 100% on-site work and offers a dynamic environment.

Qualifications

• Fluent in both written and spoken English.
• Willingness to evaluate areas of improvement.
• At least 2 years of working experience in an administrative role.

Responsibilities

• Track tasks completed and time taken by team members.
• Manage and motivate team members to achieve SLAs.
• Communicate with the client and prepare reports.

Skills

Attention to detail

Organizational skills

Communication skills

Analytical skills

Time management

Problem-solving skills

Education

Bachelor's Degree in Finance, Accounting, or Business Administration

Job description

Overview

Role of Purposes: We are looking for a talented, enthusiastic, detail-oriented person who loves working in a fast-paced, multinational environment. As the Team Leader, you will manage your team members to meet the Client’s and ATI’s expectations on performance and behavior. You will manage the team’s tasks in terms of urgency and priority, and respond quickly and appropriately to issues that arise.

To succeed in this role, you should have strong attention to detail, and be organized and self-motivated with excellent communication, and possess record-keeping skills.

Responsibilities

• You will track the tasks completed and time taken by each team member to monitor productivity and capacity.
• You will manage and motivate team members to ensure the team is achieving the SLAs from the client.
• You will speak to team members about performance or behavioral issues and can present violation letters when it is appropriate.
• You will adapt quickly to changes in scheduling and make appropriate decisions to ensure manpower coverage is provided for the client - as defined by the service agreement.
• You will monitor workflow to identify any areas of improvement and offer implementable solutions.
• You will manage communication with the client and prepare requested reports for the client.
• You will regularly prepare and present data on each team’s and each individual’s performance based on internal KPIs to ATI leadership.
• You will provide quality control/auditing on team members’ tasks.
• You will maintain regular communication with ATI leadership on updates in the teams.

Qualifications

• Have a Bachelor’s Degree in Finance, Accounting, or Business Administration or other related backgrounds from honorable universities.
• Excellent English comprehension. Fluent in both written and spoken English.
• Excellent analytical and numerical skills.
• Willingness to evaluate areas of improvement and suggest effective solutions to enhance team productivity.
• Willingness to work with a flexible schedule
• Willingness to WFO 100%
• Strong attention to detail and problem-solving skills
• Good time management - able to prioritize tasks appropriately
• Able to adapt to a dynamic work environment
• At least 2 years of working experience in an administrative role (including data entry)

Be Part of ATI Journey

Our aim at ATI Business Group in working with our Clients is to support their continued growth by providing cost-effective technology and talented & scalable people resources on demand. ATI’s singular focus on providing services to the travel and hospitality business communities across the globe has been a remarkably successful one. Since commencing in 2002 we now have over 1300 employees providing services to our clients across the globe.