Exhibitions - Operations Lead (English/Chinese Speaking)
Job Title: Exhibition Operations Manager
Department: Events Operations
Location: Indonesia
Employment Type: Full-Time
Overview
The Exhibition Operations Manager oversees the planning, coordination, and on‑site delivery of trade shows and events, including conferences. This role ensures all operational elements—from venue management to contractor coordination—are executed to international standards while creating a seamless experience for exhibitors, visitors, partners, and sponsors.
Key Responsibilities
- Develop operational plans, timelines, and budgets for exhibitions.
- Map floorplans, zoning, and overall show layout based on commercial and visitor flow needs.
- Coordinate with sales, marketing, and project teams to align event operations with show objectives.
- Source, negotiate, and supervise contractors (booth builders, AV, freight forwarding, registration, security, cleaning, etc.).
- Ensure all vendors deliver high‑quality services on time and within budget.
- Liaise with venues for hall booking, facilities, utilities, safety requirements, and operations schedules.
- Oversee logistics such as exhibitor move‑in/move‑out, storage, transportation, and access control.
- Develop and manage the Exhibitor Manual, technical guidelines, and operational information.
- Lead exhibitor briefing sessions and provide solutions for operational/technical issues.
- Ensure booth installations comply with safety, design, and venue regulations.
- Implement safety protocols in accordance with local regulations and venue policies.
- Ensure event compliance—insurance, permits, security plans, emergency procedures.
- Take charge of all operational matters during build‑up, show days, and teardown.
- Manage on‑site teams, contractors, and venue relations to ensure smooth execution.
- Troubleshoot issues quickly and effectively under time‑sensitive conditions.
- Conduct operational debriefs with internal teams and contractors.
- Evaluate performance metrics, identify improvements, and recommend upgrades for future events.
Requirements
Qualifications
- Bachelor’s degree in Events Management, Logistics, Architecture, or related field.
- Minimum 3–5 years’ experience in exhibitions, trade shows, or large‑scale event operations.
- Strong project operations management, budgeting, and vendor coordination skills.
- Ability to read technical layouts (floorplans, booth drawings).
- Excellent problem‑solving and decision‑making under pressure.
- Strong communication skills – English required, Chinese/Mandarin language is a strong plus.
- Hands‑on, disciplined, and highly organized with a strong attention to detail.
- Ability to work long/irregular hours during event periods.
What We Offer
- Opportunity to deliver high‑impact exhibitions in fast‑growing industries.
- Exposure to international organisers and global event standards.
- A collaborative and high‑performance team environment.
- Clear career growth in Event Operations, Project Management, and other departmental verticals.
PT Maison Events Indo
To empower industries, communities, and markets across Indonesia by creating trade shows that unlock business growth, spark meaningful connections, and drive long‑term economic impact. Maison Events aims to be the partner that transforms exhibitions into platforms of progress—where innovation, partnerships, and opportunities meet.
Advance industries through curated, high‑value trade exhibitions
Connect global and local communities
Build growth through insight and partnership
Promote innovation and digital enablement