Event Coordinator25155828

Westin Hotels & Resorts; Jakarta Utara; On-site; IDR 10.000.000 - 15.000.000; Full time

Job summary

A leading hospitality company in Jakarta Utara seeks a banquet coordinator to manage event arrangements and ensure guest satisfaction. This role requires exceptional communication skills and at least 1 year of experience in a related position. Ideal candidates should be able to lift light objects and follow safety procedures while providing top-notch service to guests.

Qualifications

• At least 1 year of related work experience.
• Ability to stand, sit, or walk for extended periods.
• Capable of moving, lifting, carrying objects weighing less than or equal to 25 pounds.

Responsibilities

• Meet with the group coordinator/host(ess) prior to functions to make introductions.
• Respond to and fulfill any special banquet event arrangements.
• Follow all company and safety policies and report unsafe conditions.

Skills

Guest service orientation

Clear communication

Team collaboration

Education

High school diploma or G.E.D. equivalent

Job description

Meet group coordinator/host(ess) prior to functions, make introductions, and ensure that all arrangements are agreeable. Read and analyze banquet event order to gather guest information, determine proper set up, timeline, specific guest needs, buffets, action stations, etc. Respond to and try to fulfill any special banquet event arrangements. Follow up on special banquet event arrangements to ensure compliance.

Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Ensure adherence to quality expectations and standards.

Responsibilities include: reading and visually verifying information in a variety of formats, visually inspecting tools, equipment, or machines, standing, sitting, or walking for an extended period, moving, lifting, carrying, pushing, pulling, and placing objects weighing less than or equal to 25 pounds without assistance, and performing other reasonable job duties as requested by Supervisors.

Preferred Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: At least 1 year of related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to be where they can do their best work, begin their purpose, belong to an amazing global team, and become the best version of themselves.