Enterprise Solutions & Customer Growth Lead

VIDA Digital Identity; Jakarta Selatan; On-site; IDR 80.000 - 120.000; Full time

Job summary

A pioneering digital identity firm based in Jakarta Selatan is seeking an experienced candidate who will act as a key liaison for enterprise customers. The role involves managing customer relationships, providing strategic guidance, and ensuring satisfaction with technology solutions. Ideal candidates should have a strong background in cloud or SaaS environments and possess excellent problem-solving and communication skills. Join us in reimagining digital identity solutions for a better future.

Qualifications

• Minimum 6 years of experience in Cloud or SaaS technology.
• Strong sales and customer management experience.
• Excellent interpersonal and communication skills.

Responsibilities

• Serve as the primary point of contact for customers.
• Provide strategic guidance to customers to meet business objectives.
• Monitor and track customer usage of products.

Skills

Customer management

Sales forecasting

Technical support

Problem-solving

Interpersonal communication

Education

Bachelor's degree in Computer Science or related field

Job description

A pioneering digital identity firm based in Jakarta Selatan is seeking an experienced candidate who will act as a key liaison for enterprise customers. The role involves managing customer relationships, providing strategic guidance, and ensuring satisfaction with technology solutions. Ideal candidates should have a strong background in cloud or SaaS environments and possess excellent problem-solving and communication skills. Join us in reimagining digital identity solutions for a better future.