E-Commerce Operation

PT AiJOY Home Technology Indonesia; Jakarta Utara; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading e-commerce firm in Jakarta Utara seeks an experienced E-commerce Allrounder to manage daily operations across various platforms. Responsibilities include optimizing product listings, executing marketing strategies, and analyzing performance data. Candidates should hold a Bachelor's degree in E-commerce or a related field, possess at least 1 year of experience in e-commerce operations, and be proficient in Bahasa Indonesia and English. This role offers an opportunity to continuously innovate in a dynamic e-commerce environment.

Qualifications

• Minimum 1 year of experience in e-commerce operations, especially on platforms like Shopee or TikTok Shop.
• Strong understanding of e-commerce advertising and strategy execution.
• Ability to work directly with local influencers and KOLs for marketing.

Responsibilities

• Manage daily operations of e-commerce stores across multiple platforms.
• Optimize product listings to improve visibility and conversion rates.
• Plan and execute marketing strategies for increased sales performance.
• Conduct market and competitor analysis in the Indonesian market.
• Monitor and analyze store performance data and adjust strategies as needed.

Skills

Data analysis skills

Proficiency in Bahasa Indonesia

Proficiency in English

E-commerce operations knowledge

Adaptability in fast-paced environments

Sales performance optimization

Education

Bachelor’s degree in E-commerce, Marketing, or Business

Job description

Manage daily operations of e-commerce stores across multiple platforms (Shopee, TikTok Shop, and Tokopedia), including store layout optimization, product listing and delisting, pricing, and compliance with platform policies.

Optimize product listings (titles, keywords, localized product detail pages) to improve store visibility, traffic, and conversion rates.

Plan and execute marketing and promotional strategies, including participation in platform campaigns, seasonal promotions, and paid advertising to increase exposure and sales performance.

Manage social commerce operations, including short video and livestream planning (especially for TikTok Shop), and collaborate with local KOLs/KOCs or influencers to drive engagement and conversion.

Monitor and analyze store performance data (traffic, sales, conversion rate, advertising ROI, AOV, and repeat purchase rate). Prepare regular performance reports and adjust strategies based on data insights.

Conduct market and competitor analysis in the Indonesian market, track platform policy updates, and provide recommendations on product selection, pricing, and operational optimization.

Coordinate with internal teams (supply chain, logistics, finance, and purchasing) to ensure sufficient inventory, smooth order fulfillment, and improved operational efficiency.

Job Requirements

Bachelor’s degree or above, preferably in E-commerce, Marketing, Business, or related fields.

Minimum 1 year of experience in e-commerce operations (Shopee, TikTok Shop, or Tokopedia experience preferred).

Proficient in Bahasa Indonesia and English; Mandarin is a plus.

Strong data analysis skills and understanding of e-commerce advertising.

Target-driven, proactive, and able to adapt quickly in a fast-paced e-commerce environment.

How many years' experience do you have as an eCommerce Allrounder?