Director, Solution Engineering - Indonesia

Salesforce; Indonesia; On-site; IDR 1.000.000.000 - 1.500.000.000; Full time

Job summary

A leading technology company is seeking a Director for its ASEAN Solution Engineering team based in Indonesia. You will lead a diverse team of Solution Engineers, manage relationships with strategic accounts, and drive Salesforce's transformation initiatives in the region. The ideal candidate will have experience in sales, strong leadership skills, and a track record of success in consulting and solution selling. A passion for technology and excellent relationship-building abilities are essential for this role.

Benefits

Opportunities for career growth

Innovative work environment

Team collaboration tools

Qualifications

• At least 2 years of experience managing a Solution Engineering team.
• Knowledge of the Salesforce platform or CRM applications is advantageous.
• Experience with large enterprises in Indonesia.

Responsibilities

• Lead the Solution Engineering team to hire and retain top talent.
• Partner with sales leadership to drive value propositions.
• Ensure excellent customer experience aligns with business goals.
• Build relationships at C-level within key accounts.

Skills

Leadership

Sales experience

Relationship building

Consulting experience

CRM knowledge

Excellent communication

Strategic planning

Mentoring

Bilingual (Bahasa Indonesia and English)

Job description

Job Category

Sales

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation and keeping Salesforce's core values at the heart of it all.

Ready to level‑up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The ASEAN Solution Engineering (SE) organization is building out a solid and diverse team in the region. We are seeking a Director for our ASEAN SE team, based in Indonesia. In this capacity, the Director will manage a team of Individual Contributor Solution Engineers who support the Indonesia market.

Solution Engineering is the equivalent of sales consulting/pre‑sales, who secure the functional and technical selection of Salesforce solution portfolio and assist with the Discovery, Solutioning, Demonstration and Value phases of the sales cycle.

The Director will be part of the ASEAN Solution Engineering Leadership Team and work closely with the Sales managers and their teams to drive strategic account planning into the country, create relationships at CXO level and help executing and accelerating the strategy to get us to our vision.

You will be overall responsible for the development of a diverse and high performing team of Solution Engineers, leading the solution design throughout the sales cycle and delivering thought leadership to customers to transform their customer’s experience – as well as helping the team identify effective strategies to position Salesforce against the competition.

Responsibilities & Characteristics

• Lead and grow the Solution Engineering team ensuring we continue to hire and retain top talent in the market, providing career growth opportunities and effective succession planning.
• Partner with Sales leadership to support and drive Salesforce’s transformation value proposition to the most strategic accounts.
• Focus on innovation – ensure the team is constantly improving their approach to solution selling.
• Prioritize the delivery of an excellent customer experience to customers and prospects aligning to business requirements and goals.
• Embody Salesforce values and provide exemplary leadership.
• Develop and orchestrate an internal and external ecosystem of partners able to co‑deliver with you along the Sales cycle.
• Build and nurture C‑level relationships across key accounts to solidify our partnership and commitment to the customer while penetrating deeper within accounts.
• Serve as a trusted advisor to business and technology leaders, shaping their digital transformation strategies.
• Prioritize and qualify where to invest the pre‑sales resources to get maximum impact of every investment.
• Be a forward thinker with a passion for technology and innovation in cloud computing and the benefits this brings.
• Demonstrate an understanding of industry trends and market opportunities to develop new products and solutions.
• Represent Salesforce at executive roundtables, industry forums, and technology events, sharing visionary insights on AI, data, and cloud innovation.

Skills and Requirements

• Prior experience as a Solution Engineering Manager (at least 2 years managing teams) or Team Lead experience preferred.
• Knowledge of the Salesforce platform or CRM applications would be advantageous.
• Deep knowledge of the Indonesia markets including existing relationships with large enterprises.
• Sales orientated, broad‑based pre‑sales, or consulting experience in solution selling in ASEAN markets preferred.
• Consistent track record of building relationships at C‑level and using these to successfully negotiate and sell.
• Demonstrated success in mentoring and inspiring a team ensuring a will to win and a focus on innovation.
• Excellent communication, presentation and negotiation skills and the ability to infuse these skills into team members.
• Ability to quickly grasp and distinctly explain technological and business concepts.
• Deep understanding of business processes and their implementation into enterprise applications.
• Ability to evaluate and develop the existing teams and reshape it as necessary while mentoring and inspiring the team.
• Passion for technology and innovation, and a proven “forward thinker”.
• Hands‑on experience working with a variety of technology stacks and preferably experience in SaaS platforms.
• Demonstrated success in driving thought leadership and participation in industry or customer events.
• Fluency in Bahasa Indonesia and English is essential.
• Comfortable working with remote teams and autonomous environment.
• Keeping abreast of market trends and product & competitor landscapes.

Tentang Salesforce

Kami adalah Salesforce, Perusahaan Pelanggan, yang menginspirasi masa depan bisnis dengan AI + Data + CRM. Dengan nilai inti kami, kami membantu perusahaan di berbagai industri membuka jalan baru dan terhubung dengan pelanggan dengan cara yang benar-benar baru. Dan, kami memberdayakan Anda untuk menjadi Trailblazer — meningkatkan kinerja dan pertumbuhan karier Anda, membuka jalan baru, dan memperbaiki keadaan dunia. Jika Anda percaya bahwa bisnis adalah platform terbaik untuk perubahan dan bahwa perusahaan dapat sukses sambil berbuat baik — Anda telah datang ke tempat yang tepat.

Organisasi Solution Engineering (SE) ASEAN

Organisasi Solution Engineering (SE) ASEAN sedang membangun tim yang solid dan beragam di kawasan ini. Kami mencari seorang Direktur untuk tim SE ASEAN kami, yang berbasis di Indonesia. Dalam peran ini, Direktur akan memimpin tim Insinyur Solusi Kontributor Individu yang mendukung pasar Indonesia.

Solution Engineering setara dengan konsultasi penjualan/pra‑penjualan, yang memastikan pemilihan fungsional dan teknis portofolio solusi Salesforce dan membantu dalam fase Discovery, Solutioning, Demonstration, dan Value dari siklus penjualan.

Direktur akan menjadi bagian dari Tim Kepemimpinan Solution Engineering ASEAN dan bekerja erat dengan manajer penjualan dan tim mereka untuk mendorong perencanaan akun strategis di negara ini, membangun hubungan di tingkat CXO, dan membantu melaksanakan serta mempercepat strategi untuk mencapai visi kami.

Anda akan bertanggung jawab secara keseluruhan atas pengembangan tim Solution Engineer yang beragam dan berprestasi tinggi, memimpin desain solusi sepanjang siklus penjualan, dan memberikan kepemimpinan pemikiran kepada pelanggan untuk mentransformasi pengalaman pelanggan mereka—serta membantu tim mengidentifikasi strategi efektif untuk memposisikan Salesforce melawan pesaing.

Apa yang Kami Cari?

• Memimpin dan mengembangkan tim Insinyur Solusi, memastikan kami terus merekrut dan mempertahankan talenta terbaik di pasar, memberikan peluang pengembangan karier, dan perencanaan suksesi yang efektif.
• Berkolaborasi dengan kepemimpinan penjualan untuk mendukung dan mendorong nilai proposisi transformasi Salesforce ke akun‑akun strategis.
• Fokus pada inovasi – memastikan tim terus meningkatkan pendekatan mereka dalam penjualan solusi.
• Prioritaskan penyampaian pengalaman pelanggan yang excellent kepada pelanggan dan prospek, sejalan dengan persyaratan dan tujuan bisnis.
• Menjunjung tinggi nilai‑nilai Salesforce dan memberikan kepemimpinan yang teladan.
• Mengembangkan dan mengoordinasikan ekosistem mitra internal dan eksternal yang mampu bekerja sama dengan Anda sepanjang siklus penjualan.
• Membangun dan memelihara hubungan tingkat eksekutif di akun‑akun kunci untuk memperkuat kemitraan dan komitmen kami kepada pelanggan sambil menembus lebih dalam ke dalam akun‑akuns tersebut.
• Bertindak sebagai penasihat tepercaya bagi pemimpin bisnis dan teknologi, membentuk strategi transformasi digital mereka.
• Prioritaskan dan tentukan di mana mengalokasikan sumber daya pra‑penjualan untuk mendapatkan dampak maksimal dari setiap investasi.
• Anda adalah pemikir visioner dengan passion terhadap Teknologi dan Inovasi di bidang Komputasi Awan serta manfaat yang ditawarkannya.
• Anda dapat menunjukkan pemahaman tentang tren industri dan peluang pasar untuk mengembangkan produk dan solusi baru.
• Mewakili Salesforce di forum eksekutif, forum industri, dan acara teknologi, berbagi wawasan visioner tentang AI, data, dan inovasi awan.

Keterampilan dan Persyaratan

• Pengalaman sebelumnya sebagai Manajer Teknik Solusi (2 tahun atau lebih dalam mengelola tim) atau pengalaman sebagai Pemimpin Tim diutamakan.
• Pengetahuan tentang platform Salesforce atau aplikasi CRM akan menjadi keuntungan.
• Pengetahuan mendalam tentang pasar Indonesia, termasuk hubungan yang sudah ada dengan perusahaan besar.
• Pengalaman penjualan yang berorientasi pada penjualan, pra‑penjualan yang luas, atau konsultasi dalam penjualan solusi di pasar ASEAN diutamakan.
• Rekam jejak yang konsisten dalam membangun hubungan di tingkat eksekutif dan menggunakan ini untuk bernegosiasi dan menjual dengan sukses.
• Keberhasilan yang terbukti dalam membimbing dan menginspirasi tim untuk memastikan semangat untuk menang dan fokus pada inovasi.
• Keterampilan komunikasi, presentasi, dan negosiasi yang excellent, serta kemampuan untuk menanamkan keterampilan ini kepada anggota tim.
• Kemampuan untuk dengan cepat memahami dan menjelaskan konsep teknologi dan bisnis secara jelas.
• Pemahaman mendalam tentang proses bisnis dan implementasinya ke dalam aplikasi perusahaan.
• Kemampuan untuk mengevaluasi dan mengembangkan tim yang ada, serta merestrukturisasi tim sesuai kebutuhan sambil membimbing dan menginspirasi tim.
• Semangat terhadap teknologi dan inovasi, serta terbukti sebagai pemikir visioner.
• Pengalaman praktis bekerja dengan berbagai stack teknologi dan preferable memiliki pengalaman kerja di platform SaaS.
• Keberhasilan yang terbukti dalam memimpin pemikiran inovatif dan berpartisipasi dalam acara industri atau pelanggan.
• Keberhasilan yang terbukti dalam memimpin pemikiran inovatif dan berpartisipasi dalam acara industri atau pelanggan.
• Bahasa Indonesia dan Inggris adalah wajib.
• Nyaman bekerja dengan tim jarak jauh dan lingkungan yang otonom.
• Selalu mengikuti tren pasar dan lanskap produk serta pesaing.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

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