Direct Contract, Field Collector Recovery, Risk Management Group

DBS; Indonesia; On-site; IDR 300.000.000 - 400.000.000; Full time

Job summary

A leading bank in Asia is seeking a Field Collector Recovery professional in Indonesia. The role involves achieving productivity targets through customer visits and accurate information delivery. Suitable candidates should have 3-5 years of experience in collections, preferably in the banking industry, and possess a Bachelor's degree or equivalent. The position demands a proactive attitude and strong accountability for results within a dynamic environment.

Qualifications

• Minimum 3-5 years of experience in the collections field.
• Ability to quickly adapt to new processes and systems.
• Strong sense of responsibility and accountability for achieving targets.

Responsibilities

• Achieve productivity target and team target as assigned.
• Conduct customer visits and provide accurate information.
• Implement code of conduct in collection activity.

Skills

Ability to work independently

Positive Attitude

Proven track record in collections

Education

Bachelor’s Degree or equivalent experience

Job description

Job Description - Direct Contract, Field Collector Recovery, Risk Management Group (WD79337)

Job Description

Business Function

Risk Management Group (RMG) is responsible for the development and maintenance of risk management and internal control frameworks. we provide independent review and challenge to business to ensure that appropriate balance is considered in risk/return decision. in additional, RMG is responsible for the monitoring and reporting on key risk issues of the Bank. To manage risk effectively and deliver strong financial performance, we invest significantly in our people and infrastructure.

Responsibilities

• To achieve productivity target and team target according responsibility assignment from management
• Conduct visits to customer based on assignment and give information to customers accurately and clearly.
• Implementation code of conduct in collection activity
• To inform the supervisor or manager to investigate the suspected/fraud account.

Requirements

• Minimum Experience: 3-5 years of experience in the collections field.
• Bachelor’s Degree is preferred; equivalent experience will also be considered
• Previous experience within the banking industry or similar industry.
• Ability to work independently and quickly adapt to new processes and systems.
• Positive Attitude: Demonstrates a proactive and solutions-oriented approach.
• Ownership of Results: Strong sense of responsibility and accountability for achieving targets.
• Proven track record in the collections field, with experience handling collections processes and customer negotiations.