Digital Trust Client Manager

BSI Group; Jakarta Utara; On-site; IDR 500.250.000 - 833.751.000; Full time

Job summary

A leading business improvement company in Indonesia seeks an experienced professional for a role involving assessments of management systems, information security audits, and supporting sales activities. Candidates should have a background in information technology, at least 4 years of relevant experience, and preferably certifications in ISO/IEC standards. Strong communication and problem-solving skills are essential, along with a good command of English.

Qualifications

• At least 4 years of experience in information technology.
• 2 years in information security or IT service management.
• 1 year in auditing/information security management.

Responsibilities

• Conduct assessments against defined audit criteria and submit reports.
• Perform as a Tutor if qualified, administering courses and exams.
• Support sales activities and assist in audit duration estimation.

Skills

Information security

IT service management

Analytical skills

Communication skills

Problem-solving skills

Education

Bachelor's degree in information technology or related field

Tools

ISO/IEC 27001

ISO/IEC 20000-1

ISACA CISA

ISACA CISM

(ISC)2 CISSP

EC-COUNCIL CEH

Job description

We exist to create positive change for people and the planet. Join us and make a difference too!

Job Qualification

Main Role

• Planning and conducting an assessment of the client’s management system against the defined audit criteria, preparing an assessment report and other related documents, and submitting the report and following up on the certification decision recommendation according to the BSI policy and procedure, as well as the respective accreditation and regulatory requirements within the specified time frame.
• If qualified as a Tutor, performing the course according to the defined syllabus and accreditation requirements (for accredited courses), administering the exam (if any), and completing all required course administration.
• Maintaining the existing assessor/tutor qualification, completing the planned resources development program, and actively joining the sector’s calibration meeting.
• Supporting the sales driving program and activities related to the sector’s marketing campaign, as well as assisting the commercial team as needed in audit duration estimation and any other technical issues for sales proposal preparation and joining sales meetings for technical discussion with the client.
• Supporting any other activities as assigned by the sector manager, which are relevant to sector team needs and BSI Group Indonesia management direction.
• Safeguarding the company’s and client’s confidential data/information.
• Acting as a BSI Brand Ambassador for BSI

Working experience

• At least 4 (four) years full-time practical workplace experience in information technology in various industries.
• At least 2 (two) years in a role or function relating to information security and/or IT service management.
• At least 1 (one) year in implementing / auditing / consulting the information security management
• System based on ISO 27001 standard and/or IT service management system based on ISO 20000-1 standard.
• Have good knowledge in information security / IT risk management.
• Familiar with laws and regulations relevant to information security / IT.
• Have current broad knowledge and skills in information security / IT, e.g., cloud computing, agile software development, PII protection, etc.
• Preferably have passed the CQI and IRCA Certified ISO/IEC 27001 Lead Auditor Course (PR320) and/or CQI and IRCA Certified ISO/IEC 27001 Lead Auditor Course (PR367).
• Having an IT professional certification, such as ISACA CISA / ISACA CISM / (ISC)2 CISSP / EC-COUNCIL CEH, will be an advantage.

Education

• Minimum bachelor’s degree in information technology-related majors or equivalent from a reputable institution.

Other qualification

• Excellent communication, presentation, and interpersonal skills with the ability to deal with people at all professional levels.
• Strong logical thinking, analytical, and problem-solving skills.
• Ability to work effectively with minimum supervision and under pressure.
• With a keen interest to learn and exploring new knowledge and skills.
• A good command of English, both verbal and written, including the ability to write clear and concise reports in English.

About Us

BSI is a business improvement and standards company and for over a century BSI has been recognized for having a positive impact on organizations and society, building trust and enhancing lives.Today BSI partners with more than 77,500 clients in 195 countries and engages with a 15,000 strong global community of experts, industry and consumer groups, organizations and governments.Utilizing its extensive expertise in key industry sectors - including automotive, aerospace, built environment, food and retail, and healthcare - BSI delivers on its purpose by helping its clients fulfil theirs.Living by our core values of Client-Centricity, Agility, and Collaboration, BSI provides organizations with the confidence to grow by partnering with them to tackle society’s critical issues – from climate change to building trust in digital transformation and everything in between - to accelerate progress towards a better society and a sustainable world.

BSI is an Equal Opportunity Employer dedicated to fostering a diverse and inclusive workplace.

BSI is the business standards company that helps organizations all over the world make excellence a habit. For more than a century we have been challenging mediocrity and complacency to help embed excellence into the way people and products work. That means showing businesses how to improve performance, reduce risk and achieve sustainable growth. As a global leader in helping organizations improve, our clients range from high profile brands to small, local companies in 182 countries worldwide.

As a part of the global BSI Group, BSI Indonesia have been delivering standards-based solutions to our customers since 1901. Operating through its global network, we provide a list of comprehensive business solutions including:

Assessing & certifying your management systems

Providing training on standards

Testing, assessing and certifiying your products

Publishing and selling printed copies of Standards

BSI is the business standards company that helps organizations all over the world make excellence a habit. For more than a century we have been challenging mediocrity and complacency to help embed excellence into the way people and products work. That means showing businesses how to improve performance, reduce risk and achieve sustainable growth. As a global leader in helping organizations improve, our clients range from high profile brands to small, local companies in 182 countries worldwide.

As a part of the global BSI Group, BSI Indonesia have been delivering standards-based solutions to our customers since 1901. Operating through our global network, we provide a list of comprehensive business solutions including:

Assessing & certifying your management systems

Providing training on standards

Testing, assessing and certifiying your products

Publishing and selling printed copies of Standards