Digital Platform Specialist

AIA Hong Kong; Daerah Khusus Ibukota Jakarta; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A leading insurance provider is seeking a dedicated individual to manage day-to-day digital platform activities in Jakarta. This role involves owning the technology roadmap, implementing IT and design standards, and ensuring customer-centric functionalities. Ideal candidates should have experience in digital platforms and strong stakeholder engagement skills. Join us to create digital solutions that promote healthier lives for everyone.

Qualifications

• Experience in managing digital platforms and technology roadmaps.
• Strong understanding of digital platform usability and stability.
• Ability to engage in UI design and UX research.

Responsibilities

• Manage day-to-day activities to ensure adherence to Group Digital Guidelines.
• Own and implement digital platform technology roadmap.
• Lead coordination with various teams for aligned digital platform projects.

Skills

Digital platform management

UX research

Stakeholder engagement

Solution identification

Job description

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

As pioneering innovators for over 100 years, we’re now transforming our organisation to be faster, simpler and more connected. Because we want to be even better equipped to develop digital solutions and experiences that help more people live Healthier, Longer, Better Lives.

To get there, we need people with tech/digital/analytics expertise and passion to help develop positive, sustainable change through digitally enhanced experiences that will impact the lives of millions of people and create a healthier future for everyone.

If you believe in developing a better tomorrow, read on.

About the Role

Responsible to manage day to day activities to ensure Group Digital Guideline is followed in every Digital Platform initiative in Indonesia.

• Own digital platform technology roadmap
• Implement IT and Design Standard on digital platform
• Lead coordination with Business, IT, design and group working team to ensure digital platform development and improvement projects is aligned with company objective and digital platform technology roadmap
• Identify and lead solutioning discussions for potential setback within digital platform development and implementation
• Update stakeholder on digital platform issues that potentially impacting company objective or digital platform technology roadmap and propose solution options to mitigate issues
• Ensure customer centricity is prioritized in each functionality to be released, manage phasing and drop to ensure optimum value delivered to customers and users
• Engage in digital platform UI design and UX research with Human Centric Department (HCD)
• Monitor digital platforms usability and stability

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

Note: You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.