Customer Service & Order Fulfillment Specialist

PT Avery Dennison; Garut; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading retail brand management company in Indonesia is looking for a Customer Service Professional to enhance customer support through order management and effective communication. The ideal candidate will possess a Bachelor's Degree, advanced English reading skills, and 1-3 years of experience in the apparel industry. This role demands a strong commitment to customer satisfaction and efficient order processing. Join a dynamic team to deliver exceptional service and contribute to operational excellence.

Qualifications

• Advanced English reading and basic speaking skills required.
• 1-3 years experience in the apparel industry preferred.
• Understanding of applicable computer systems and software.

Responsibilities

• Follow up on customer inquiries via various communication methods.
• Coordinate with different departments for order fulfillment.
• Handle customer complaints and suggest improvements.

Skills

Customer focus

Market awareness

Order processing

Communication

Education

Bachelor’s Degree

Tools

Microsoft Office

Google applications

Job description

A leading retail brand management company in Indonesia is looking for a Customer Service Professional to enhance customer support through order management and effective communication. The ideal candidate will possess a Bachelor's Degree, advanced English reading skills, and 1-3 years of experience in the apparel industry. This role demands a strong commitment to customer satisfaction and efficient order processing. Join a dynamic team to deliver exceptional service and contribute to operational excellence.