CRM Data Analytics Lead: Forecast, Optimize & Grow

PT Home Credit Indonesia; Jakarta Utara; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading financial services company in Jakarta Utara is looking for a senior analyst to solve complex analytical problems within CRM. The ideal candidate has a Bachelor's degree in a relevant field and at least 5 years of experience in senior analytical roles. Responsibilities include developing statistical models, conducting analyses to identify business opportunities, and providing actionable recommendations based on data insights. Strong proficiency in SQL and exceptional communication skills are required.

Qualifications

• Minimum of 5 years in a senior analytical role, preferably in CRM or marketing analytics.
• Advanced proficiency in SQL is essential.
• Solid grounding in statistics and predictive modeling techniques.

Responsibilities

• Develop and implement statistical models to drive retention and growth.
• Conduct ad-hoc analyses to identify trends across customer segments.
• Provide ongoing analysis of campaign effectiveness and ROI.

Skills

Analytical thinking

SQL proficiency

Statistical modeling

Communication skills

Results-oriented mindset

Education

Bachelor’s degree in Statistics, Economics, Mathematics, Data Science, or related field

Job description

A leading financial services company in Jakarta Utara is looking for a senior analyst to solve complex analytical problems within CRM. The ideal candidate has a Bachelor's degree in a relevant field and at least 5 years of experience in senior analytical roles. Responsibilities include developing statistical models, conducting analyses to identify business opportunities, and providing actionable recommendations based on data insights. Strong proficiency in SQL and exceptional communication skills are required.