CRM/CVM Analyst (Work From Home) - Singapore Client

PT. AETHER DIGITAL INDONESIA; Jakarta Utara; Remote; IDR 100.000.000 - 200.000.000; Full time

Job summary

A digital technology company is looking for a Marketing Campaign Analyst in Jakarta Utara. The ideal candidate will analyze marketing campaigns and generate actionable insights to support decision-making. Requirements include a Bachelor's degree and 4-8 years of relevant experience, with proficiency in Tableau. This is a chance to work in a dynamic, data-driven environment with a direct impact on customer engagement strategies.

Benefits

Opportunity to shape campaign strategies

Collaborative team culture

Exposure to advanced marketing platforms

Qualifications

• 4–8 years of experience in campaign analytics or digital marketing analytics.
• Hands-on experience creating dashboards using Tableau or Power BI.
• Solid understanding of campaign performance metrics.

Responsibilities

• Analyze marketing campaign performance across channels.
• Generate insights on campaign effectiveness and customer behavior.
• Collaborate with teams to design data-driven strategies.

Skills

Digital analytics proficiency

Campaign measurement

Problem-solving skills

Communication skills

Advanced Excel skills

Strong analytical skills

Education

Bachelor’s degree in Marketing, Business, or related field

Tools

Tableau

Power BI

Google Analytics

Job description

Overview

The ideal candidate will be responsible for analyzing marketing campaigns across multiple channels, generating actionable insights, and supporting decision-making with clear, data-backed recommendations. This role reports directly to the Senior Manager and will play a key role in improving customer engagement, optimizing campaigns, and driving business performance.

Responsibilities

• Analyze end-to-end marketing campaign performance across digital and offline channels (SMS, Email, Push, Paid Media, etc.).
• Generate insights on campaign effectiveness, customer behavior, and ROI to support optimization and future planning.
• Build, maintain, and automate dashboards and reports using Tableau (preferred) or Power BI for campaign tracking and business performance.
• Collaborate with campaign managers and product teams to design data-driven strategies.
• Conduct A/B testing and performance benchmarking to identify opportunities for improvement.
• Translate complex data into clear, actionable recommendations for leadership and stakeholders.
• Monitor KPIs such as conversions, CTR, ARPU uplift, churn reduction, and incremental revenue.

Qualifications

• Bachelor’s degree in Marketing, Business, Statistics, Economics, Data Analytics, or related field.
• 4–8 years of experience in campaign analytics, digital marketing analytics, or a similar role (telecom/tech industry experience preferred).
• Strong proficiency in digital analytics and campaign measurement.
• Hands-on experience with Tableau (preferred) or Power BI (dashboard creation, visualization, and reporting).
• Advanced skills in Excel and Google Sheets for data analysis and reporting.
• Strong analytical and commercial skills, with the ability to translate data into business impact.
• Solid understanding of campaign performance metrics (CTR, conversion, ARPU, churn, uplift, etc.).
• Proficiency in Excel, and analytical tools (Google Analytics, Adobe Analytics, or similar is a plus).
• Strong problem-solving skills with the ability to generate actionable insights.
• Excellent communication skills to present insights to both technical and non-technical stakeholders.

Why Join Us

Opportunity to work in a fast-paced, data-driven environment. Direct impact on shaping campaign strategies and customer engagement. Exposure to advanced marketing automation and CVM platforms. Collaborative and supportive team culture.

About MyRepublic

MyRepublic is a fast-growing digital telco operator in the Asia-Pacific region with operations in Singapore, Australia and New Zealand. We are the world’s first telecommunications company powered by a proprietary cloud platform and a disruptive operating model with unparalleled efficiency and customer focus. We offer residential broadband, enterprise broadband, home voice, and mobile services. We are the future beyond telcos.

Values

Never Settle: We dream big. We are constantly curious and embrace bold ideas.

Stronger Together: We create together. We win together, we fail together. We grow together, we celebrate together. We are at our strongest together.

Empowered to Deliver: We deliver on our commitments. We are empowered to move fast and with confidence to get the right things done.

We Care: We care for ourselves, one another and our customers. We value authenticity and embrace differences. We create the space to recharge, connect and explore to bring our best selves to work.

We celebrate diversity and look forward to hearing from a diverse group of applicants. We do not discriminate on any factor in our hiring process.