Associate ArchSolutions

Archipelago International; Jakarta Selatan; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading hospitality company is looking for an Associate to join their Jakarta office. The role involves managing online listings and ensuring accurate content across various platforms. Candidates should have experience with OTA platforms, strong analytical skills, and excellent customer communication abilities. The work environment is dynamic, requiring adaptability to new systems and industry trends. Proficiency in both English and Bahasa Indonesia is essential for this position.

Qualifications

• Experience working with OTA platforms is preferred.
• Solid understanding of e-commerce platforms and content management systems.
• Proficiency in using Channel Manager systems for managing online sales.

Responsibilities

• Ensure accurate property listings across platforms.
• Create engaging content to attract partners and customers.
• Handle implementation of online strategies for better visibility.

Skills

Attention to detail

Adaptability

Analytical mindset

Customer-oriented communication

Job description

Corporate - Associate ArchSolutions, Jakarta Office

Job Openings Corporate - Associate ArchSolutions, Jakarta Office

About the job Corporate - Associate ArchSolutions, Jakarta Office

QUALIFICATION

• Experience working with OTA platforms (Online Travel Agents) is preferred.
• Solid understanding of e-commerce platforms and content management systems.
• Proficiency in using Channel Manager systems for managing online sales channels.
• Good command of both English and Bahasa Indonesia, written and verbal.

COMPETENCIES & SKILLS

• Strong attention to detail with high accuracy and precision in all tasks.
• Ability to remain calm, resilient, and composed under pressure or challenging situations.
• Adaptable and open to changes, including new systems, tools, and emerging industry trends.
• Strong analytical mindset with the ability to interpret data and identify actionable insights.
• Excellent communication and influencing skills to collaborate effectively with internal teams and external stakeholders.
• Strong customer-oriented communication skills to handle inquiries, concerns, and issues professionally.
• Ability to work effectively in a dynamic, fast-paced, and collaborative work environment.

ROLES AND RESPONSIBILITIES

• Ensure all property listings, descriptions, images, and pricing are accurate and up to date across all platforms.
• Create engaging, informative, and persuasive content to attract potential partners and customers.
• Handle the implementation of technical online strategies to ensure core website and OTA rankings are optimized for maximum visibility and exposure.
• Register new properties (onboarding) in the Booking Engine, Channel Manager, and OTA platforms.
• Manage and update content and promotions across the booking engine and various OTA channels.
• Conduct weekly connectivity audits to ensure all listings are properly connected and bookable.
• Monitor and report any technical issues related to the property, PMS, Channel Manager, and OTAs.
• Provide structured data and insights to support analysis and decision-making processes.