Content Development Senior Officer

PT Global Digital Niaga; Jakarta Utara; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A leading e-commerce company in Jakarta Utara is seeking a Content Writer Associate Lead to develop learning materials and enhance learning culture. Responsibilities include researching topics, drafting engaging content, and collaborating with stakeholders. The ideal candidate holds a relevant bachelor’s degree and has 3–5 years of experience in content writing. This role offers growth opportunities in a supportive and innovative environment.

Qualifications

• 3–5 years of experience in content writing or instructional content.
• Experience creating learning materials using cost-effective methods.
• Strong attention to detail and ability to manage multiple projects.

Responsibilities

• Conduct research on assigned learning topics with the Talent Development team.
• Draft and edit engaging content aligning with the company's voice.
• Create various learning materials such as eLearning modules and video scripts.
• Review and optimize content for clarity and cost efficiency.
• Apply basic SEO research to content for better searchability.
• Communicate with stakeholders and escalate issues when necessary.

Skills

Excellent writing

Editing and proofreading

Strong collaboration

Research skills

Basic SEO understanding

Stakeholder management

Education

Bachelor’s degree (S1) in Communications, Journalism, English, Education, Instructional Design, or related field

Job description

Blibli is transforming into a future-ready e-commerce ecosystem where business growth and customer experience go hand in hand. We’re reimagining how we serve customers and empower sellers, building smarter ways to drive loyalty, efficiency, and impact. This is a place for leaders who turn strategy into execution and collaboration into results.

In Operations, you’ll lead initiatives that make our processes faster, smarter, and more reliable — ensuring every function supports excellence and growth. Your work helps Blibli move efficiently, deliver consistently, and keep promises to both our customers and employees.

As a Content Writer Associate Lead, you’ll partner with the Learning & Development team to create engaging, effective, and cost-efficient learning content. You’ll research topics, draft and edit materials, and ensure every piece is clear, accurate, and aligned with Blibli’s tone and brand guidelines. Your work helps build a culture of learning across Blibli — turning insights into knowledge and knowledge into growth.

What You’ll Do

• Conduct research on assigned learning topics, collaborating with the Talent Development team to define objectives, audiences, and cost‑efficient content sources.
• Draft and edit engaging content that aligns with Blibli’s voice, ensuring clarity, consistency, and reusability.
• Create various learning materials (e.g., eLearning modules, video scripts, job aids) using efficient, scalable methods.
• Review content to maintain quality standards, optimize clarity, and reduce future production costs.
• Apply basic SEO research to improve internal searchability and employee knowledge access.
• Collaborate with instructional designers, subject matter experts, and the Talent Development Manager to ensure relevance and accuracy.
• Participate in brainstorming sessions to find creative and cost‑effective content delivery solutions.
• Communicate clearly with stakeholders and escalate issues when necessary.

Qualification

• Bachelor’s degree (S1) in Communications, Journalism, English, Education, Instructional Design, or related field.
• 3–5 years of experience in content writing, instructional content, or corporate learning.
• Excellent writing, editing, and proofreading skills with high attention to detail.
• Strong collaboration and research skills to produce relevant and accurate content.
• Experience creating learning materials (e.g., eLearning, videos, job aids) using reusable, cost‑effective methods.
• Basic SEO understanding for internal content optimization.
• Strong communication and stakeholder management skills.
• Ability to manage multiple projects and drive continuous improvement.

We believe growth happens where people feel safe to share, fail, and try again. Here, you’ll find teammates who push you to do better, not harder — and leaders who listen before they lead. Whether you’re learning something new or teaching what you know, there’s always room to grow together.