Concierge Resort Driver: Guest Service & Shuttle

Hilton Worldwide, Inc.; Ungasan; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading global hospitality company is seeking a Resort Driver in Bali to ensure a comfortable and safe transfer experience for guests. The ideal candidate will maintain a high level of customer service and be proactive in addressing guest requests. Responsibilities include vehicle maintenance, compliance with traffic regulations, and promoting hotel services. This position requires excellent organizational skills, a customer-focused attitude, and basic English communication skills.

Benefits

Employee discounts

Career development opportunities

Work in a prestigious hotel environment

Qualifications

• Maintain high customer service focus by always considering customer needs.
• Patient and responsible in resolving issues.
• Understand basic spoken English to meet business needs.

Responsibilities

• Ensure comfortable, safe and efficient guest transfers.
• Handle customer complaints positively and provide feedback.
• Keep vehicles clean and secure, adhering to traffic rules.

Skills

Customer Service Focus

Organization and Coordination

Problem Solving

Self-Motivation

English Communication

Job description

A leading global hospitality company is seeking a Resort Driver in Bali to ensure a comfortable and safe transfer experience for guests. The ideal candidate will maintain a high level of customer service and be proactive in addressing guest requests. Responsibilities include vehicle maintenance, compliance with traffic regulations, and promoting hotel services. This position requires excellent organizational skills, a customer-focused attitude, and basic English communication skills.