Cloud Consulting TAM: Drive Customer Transformation

Google; Jakarta Utara; On-site; IDR 1.333.555.000 - 1.666.945.000; Full time

Job summary

A leading technology company is seeking a Technical Account Manager for Google Cloud Consulting. This role involves driving customer adoption of Google Cloud, supporting clients in their cloud operations, and managing stakeholder relationships to facilitate business transformation. The ideal candidate will have a Bachelor’s degree in a relevant field, 5 years of experience in customer-facing roles, and fluency in both Bahasa Indonesia and English. Join us in using technology to connect customers with solutions.

Qualifications

• 5 years of experience in a customer-facing role working with stakeholders, driving customer technical implementations.
• Experience in supporting customers in cloud operations.
• Excellent communication, presentation, problem-solving, and management skills.

Responsibilities

• Accelerate customer adoption of Google Cloud by leading the implementation journey.
• Advocate for customer needs to overcome adoption blockers.
• Develop relationships with stakeholders to understand business and technical needs.
• Plan for customer events and launches with support and engineers.
• Develop best practices based on learnings from customer engagements.

Skills

Customer-facing experience

Technical support

Cloud operations

Stakeholder management

Communication in Bahasa Indonesia and English

Education

Bachelor’s degree in Computer Science, Engineering, or related field

Job description

A leading technology company is seeking a Technical Account Manager for Google Cloud Consulting. This role involves driving customer adoption of Google Cloud, supporting clients in their cloud operations, and managing stakeholder relationships to facilitate business transformation. The ideal candidate will have a Bachelor’s degree in a relevant field, 5 years of experience in customer-facing roles, and fluency in both Bahasa Indonesia and English. Join us in using technology to connect customers with solutions.