Clinical Application Specialist, IGT-S

PT Philips Indonesia; Jakarta Utara; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A leading health technology company seeks a Clinical Application Specialist in Jakarta Utara, Indonesia. The role involves providing clinical expertise in sales presentations, product demonstrations, and training. The ideal candidate has a degree in an allied health discipline, 2-5 years of clinical applications experience, and strong communication skills. You will support account managers, develop sales strategies, and ensure compliance with safety standards. Opportunities for travel across APAC and involvement in product launches are available.

Benefits

Opportunity for career development

Dynamic work environment at a global company

Competitive compensation

Qualifications

• In-depth knowledge of cath-lab, C-arm and radiation safety.
• Preferably 2–5 years of experience in clinical applications or as a radiographer.
• Fluent in English and the local language.

Responsibilities

• Provide clinical decision support for products and solutions.
• Develop and execute clinical sales strategies.
• Educate the sales team on emerging clinical issues.

Skills

Strong communication and presentation skills

Problem-solving

Critical thinking

Teaching experience in a clinical environment

Education

University degree in a relevant allied health discipline

Tools

Cath-lab

C-arm

Job description

Job Title

Clinical Application Specialist, IGT-S

Job Description

As a Clinical Application Specialist IGT-S Indonesia, you will provide clinical expertise through pre‑sales presentations, product demonstrations, application training and the handover of company products. You will assist the sales staff in assessing potential application of company products to meet customer needs and preparing detailed product clinical specifications for the development and implementation of customer applications/solutions.

Your Role

• Supporting Account Managers by providing clinical decision support for products and solutions, including sales presentations and product demonstrations, and advising the sales force during customer acquisition.
• Developing and executing winning clinical sales strategies to expand market share.
• Actively participating with the sales team in coordinating and executing clinical evaluations, product demonstrations and presentations.
• Educating the sales team on emerging clinical issues and positioning solutions to address market changes. Keep up to date with new developments in the clinical application and operating field of the relevant equipment.
• Supporting new product launches.
• Customer trainings and handover of newly installed IGT‑S products or new end‑users.
• Setting up application training schedules, in close cooperation with the customer.
• Training customers in applying the best possible clinical procedures and protocols to achieve optimal usage of the delivered cath‑labs, patient monitors and C‑arm equipment.
• Reporting to the IGT‑S business unit on difficulties in optimal usage of the equipment.
• Delivering customized competency‑based training material packs when required.
• Supporting user group meetings when required.
• Conducting regular visits to customers to obtain direct feedback about the quality of training delivery and customer satisfaction.
• Staying “on track” with new developments in the clinical application and operating field of the relevant equipment.
• Ensuring compliance with safety standards, including radiation protection and health and safety regulations, and taking immediate action in case of hazards or accidents.
• Ensuring that all clinical applications training complies with the company’s quality policy.
• Reporting customer feedback according to applicable quality standards and following up relevant assigned quality & regulatory training in a timely manner.
• Being part of the APAC IGT‑S Clinical Applications Specialist Team and, when other specialists are unavailable, covering other countries outside Indonesia.

You are the right fit if

• University degree in a relevant allied health discipline.
• In‑depth knowledge of cath‑lab, C‑arm and radiation safety, and proficiency in one of the clinical segments such as Interventional Cardiology, Radiology, Vascular or Neurology.
• Preferably 2–5 years of experience in clinical applications or as a radiographer in a hospital setting.
• Experience using cath‑lab or C‑arm and advanced applications.
• Strong communication and presentation skills.
• Ability to utilize problem‑solving, critical thinking and priority‑setting skills.
• Fluent speaking, understanding and writing in English and the local language.
• Teaching experience in a clinical environment preferred.
• No obstacle to traveling extensively within Indonesia and across APAC when necessary.

In return, we offer you

This position offers the opportunity to play a vital role in the success of the Philips Image Guided Therapy business. For Sales and Operations professionals, the rewards for working at Philips are vast. You operate at the heart of a worldwide company that continues to transform itself, becoming ever more market‑driven and consumer‑focused.

How we work together

We believe that we are better together than apart. For our office‑based teams, this means working in‑person at least 3 days per week.

About Philips

We are a health technology company built on the belief that every human matters. Our mission is to improve people’s health and enable better outcomes across the health continuum—from healthy living and prevention to diagnosis, treatment and home care.