Clinic Supervisor (Jabodetabek)

PT Satu Dental Indonesia; Jakarta Utara; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading dental clinic chain in Indonesia seeks a skilled Operations Manager to oversee daily operations across multiple clinics. The role demands strong leadership and communication skills, along with experience in clinic management. Responsibilities include supervising staff, monitoring performance, and ensuring compliance with healthcare regulations. The ideal candidate will have a Bachelor's degree and 3+ years of experience in a relevant field. Join us to enhance service quality and patient satisfaction in a fast-paced environment.

Benefits

Competitive salary

Growth opportunities

Training and development

Qualifications

• 3+ years of experience in clinic operations or healthcare management.
• Knowledge of dental clinic operations and healthcare regulations is a plus.
• Ability to work under pressure in a fast-paced environment.

Responsibilities

• Oversee daily operations across multiple dental clinics.
• Supervise clinic staff, including front office and dental assistants.
• Monitor clinic performance and operational efficiency.
• Implement and enforce company policies and compliance.

Skills

Leadership

Problem-solving

Customer service

Multitasking

Communication

Education

Bachelor’s degree in Business Administration

Bachelor’s degree in Healthcare Management

Tools

Microsoft Office

Clinic management software

Job description

Oversee daily operations across multiple dental clinics to ensure efficiency and high service standards.

Supervise clinic staff, including front office, dental assistants, and customer service teams.

Monitor clinic performance, ensuring targets for revenue, patient satisfaction, and operational efficiency are met.

Implement and enforce company policies, SOPs, and compliance with healthcare regulations.

Coordinate with dentists, management, and other stakeholders to enhance service quality.

Manage staff scheduling, training, and development to ensure excellent patient care.

Handle escalated patient concerns and operational challenges, providing quick and effective solutions.

Monitor inventory and equipment maintenance, ensuring clinics operate smoothly.

Prepare reports on clinic performance and suggest improvements to senior management.

Qualifications

• Bachelor’s degree in Business Administration, Healthcare Management, or a related field.
• 3+ years of experience in clinic operations, healthcare management, or a supervisory role.
• Strong leadership, problem-solving, and team management skills.
• Excellent communication and customer service skills.
• Ability to multitask and work under pressure in a fast-paced environment.
• Proficiency in Microsoft Office and clinic management software.
• Knowledge of dental clinic operations and healthcare regulations is a plus.
• Willing to handling multiple branch.

SATU Dental is the fastest growing dental chain in Indonesia. Our mission is to build awareness of dental care among Indonesian and give access to high quality dental treatments. With 450+ dentists, we are currently operating 50+ clinics across Jakarta Greater Area, Surabaya, and Semarang.