Clinic Operations Lead: Front Office & Service

WM Center; Surabaya; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A clinical service provider in Surabaya is seeking an experienced operations supervisor to oversee daily service operations in a high-quality service environment. The successful candidate will coordinate the service team, ensure adherence to service standards, and analyze sales performance to boost revenue. The ideal candidate needs a diploma or bachelor’s degree and 2-3 years of relevant experience, along with strong leadership and multitasking skills.

Qualifications

• Minimum 2-3 years of experience in service operations.
• Strong leadership and team coordination skills.
• Ability to manage operational and sales goals.

Responsibilities

• Supervise daily service operations in a clinical setting.
• Coordinate and monitor the service team, scheduling tasks.
• Ensure adherence to service standards and policies.

Skills

Leadership skills

Team coordination

Multitasking

Sales knowledge

Customer service focus

Education

Diploma or bachelor’s degree in any field

Tools

Basic software tools for scheduling and reporting

Job description

A clinical service provider in Surabaya is seeking an experienced operations supervisor to oversee daily service operations in a high-quality service environment. The successful candidate will coordinate the service team, ensure adherence to service standards, and analyze sales performance to boost revenue. The ideal candidate needs a diploma or bachelor’s degree and 2-3 years of relevant experience, along with strong leadership and multitasking skills.