Client Success & Support Executive

Pengiklan Anonim; Batam; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A dynamic service company in Indonesia, specifically in Batam, is seeking a detail-oriented Service Support Executive to manage client relationships and ensure timely invoicing and follow-ups. Responsibilities include preparing quotations, monitoring payments, and coordinating with internal teams. Ideal candidates should be strong communicators with negotiation skills and must demonstrate an eagerness to learn. The role requires independence and a customer-focused mindset. Proficiency in English is essential.

Qualifications

• Strong in follow-up and communication.
• Good knowledge of accounting will be an advantage.
• Shows initiative and eagerness to learn.

Responsibilities

• Prepare and follow up on quotations for clients.
• Issue invoices and update records in Xero system.
• Monitor and chase payments based on aging reports.

Skills

Follow-up skills

Communication

Negotiation

Problem-solving

Independent work

Job description

A dynamic service company in Indonesia, specifically in Batam, is seeking a detail-oriented Service Support Executive to manage client relationships and ensure timely invoicing and follow-ups. Responsibilities include preparing quotations, monitoring payments, and coordinating with internal teams. Ideal candidates should be strong communicators with negotiation skills and must demonstrate an eagerness to learn. The role requires independence and a customer-focused mindset. Proficiency in English is essential.