Client Solutions Architect

PT SICEPAT EKSPRES INDONESIA; Jakarta Utara; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A leading logistics and e-commerce company in Indonesia is seeking a talented Solution Specialist to join our dynamic team. In this full-time role based in South Jakarta, you will play a crucial part in providing comprehensive solutions to our clients. The ideal candidate will have a minimum of a bachelor's degree and 3-5 years of relevant experience, with strong business acumen and project management skills. You will be responsible for developing key client relationships, ensuring smooth onboarding, and designing tailored solutions to address customer challenges.

Qualifications

• Minimum 3-5 years of experience in a similar solution-oriented, client-facing role.
• Familiar with 3PL logistics, FTL, and LTL operations.

Responsibilities

• Develop and maintain strong relationships with key clients.
• Conduct pre-feasibility studies and analyze partner needs.
• Coordinate with internal stakeholders and external partners.
• Ensure smooth onboarding of new partners.
• Design and implement tailored solutions for clients.

Skills

Client relationship management

Business acumen

Project management

Excellent communication skills

Education

Bachelor’s degree in Management, Marketing Management, Logistics Management, or Business Administration

Tools

Microsoft Office (Excel, PowerPoint, Visio)

Job description

A leading logistics and e-commerce company in Indonesia is seeking a talented Solution Specialist to join our dynamic team. In this full-time role based in South Jakarta, you will play a crucial part in providing comprehensive solutions to our clients. The ideal candidate will have a minimum of a bachelor's degree and 3-5 years of relevant experience, with strong business acumen and project management skills. You will be responsible for developing key client relationships, ensuring smooth onboarding, and designing tailored solutions to address customer challenges.