Client Relation Officers

TPFx - Trijaya Pratama Futures; Kota Bandung; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading futures brokerage firm in Bandung is seeking an Account Executive to join their team. In this full-time role, you will manage account acquisition and sales activities while leveraging your analytical and communication skills. The ideal candidate will have experience in customer relationship management and a background in Marketing, Finance, or related fields.

Qualifications

• Strong analytical and communication skills.
• Experience in sales and customer relationship management.
• Ability to work in a fast-paced environment.

Responsibilities

• Build and maintain client relationships.
• Track and record metrics throughout the sales process.
• Meet and exceed financial goals.

Skills

Analytical

Communication

Sales

Customer Service

CRM

Interpersonal

Education

Bachelor's degree in Marketing, Finance, or related field

Job description

Company Description

TPFx, also known as Trijaya Pratama Futures, is a leading futures brokerage firm established since 2004, offering Forex, Commodity, CFD, and Index derivative transactions. Committed to professionalism, integrity, and client satisfaction, TPFx is regulated by BAPPEBTI and is a member of the Jakarta Futures Exchange and Kliring Berjangka Indonesia. Headquartered in Jakarta's financial district, TPFx aims to be a trusted and prominent futures broker in Indonesia for both domestic and international clients, providing dedicated service with the latest technology.

Role Description

This is a full-time on-site role for a Account Executive at TPFx in Bandung. The specialist will be responsible for managing account aquisition, analyzing data, communication, overseeing CRM initiatives, and sales activities on a daily basis.

Qualifications

Strong Analytical, Communication (written and verbal), and Sales skills

Customer Service and Customer Support skills

Sales and Customer Relationship Management (CRM) experience

Ability to work in a fast-paced environment

Excellent interpersonal skills and ability to work in a team

Knowledge of financial markets, investment or trading products

Bachelor's degree in Marketing, Finance, or related field are prioritized

Responsibilities

Build and maintain client relationships

Track and record metrics throughout sales process

Meet and exceed financial goals

Understand and keep up to date with industry and competitive landscape knowledge