Branch Staff (multi roles Housekeeping & Office) - Tanah Abang, Jakarta

Bobobox; Jakarta Pusat; On-site; IDR 12.000.000 - 100.000.000; Full time

Job summary

An innovative hospitality group in Jakarta is seeking dedicated staff for housekeeping to manage guest check-ins and maintain cleanliness and tidiness of the premises. Candidates should have at least one year of relevant experience in the hotel or resort sector and must be willing to adhere to shift schedules. This role is vital in ensuring guest satisfaction and upholding service standards.

Qualifications

• Relevant work experience in Housekeeping/Front Office department for min. 1 year.
• Willing to work on shift schedules.
• Neat appearance & well-groomed.

Responsibilities

• Greet guests and inquire about their reservations.
• Confirm guest's reservations in the PMS system.
• Ensure cleanliness and tidiness of the branch.

Skills

Housekeeping experience

Customer service

Attention to detail

Job description

Responsibilities

• To Greet and ask about the reservation a guest in a proper manner
• Check and confirm the guest's reservation into the PMS system
• Ask for the guest's ID Card and make sure the registration form is filled correctly
• To conduct and be responsible based on the instruction of the Branch Leader
• Leader on cleanliness and tidiness of the Bobobox Branch (pod and public area)
• Ensure stock of cleaning kits and trolly is loaded.

Qualifications

• Relevant work experience in Housekeeping/Front Office department at a hotel/resort property for min.1 year
• Willing to work on the shift schedule
• Willing to work outside time schedule if there are urgent matters
• Neat appearance & well groomed
• Placement : Bobopods Tanah Abang, Jakarta