Branch Staff (multi roles Housekeeping & Office) - Alun-Alun Malang

Bobobox; Klojen; On-site; IDR 12.000.000 - 100.000.000; Full time

Job summary

A hospitality company is hiring for a front office position requiring previous experience in housekeeping or front office roles. Responsibilities include greeting guests, managing their reservations, and ensuring cleanliness of the branch. Candidates should be well-groomed and ready to work shifts, with placement at Bobopod Alun-Alun Malang.

Qualifications

• Minimum 1 year experience in Housekeeping or Front Office.
• Willingness to work shifts and outside regular hours if necessary.
• Maintaining cleanliness and tidiness in the branch.

Responsibilities

• Greet guests and check their reservations.
• Ensure registration forms are correctly filled.
• Manage cleanliness and stock of supplies.

Skills

Housekeeping experience

Customer service

Attention to detail

Neat appearance

Job description

What you will do

• To Greet and ask about the reservation a guest in a proper manner
• Check and confirm the guest's reservation into the PMS system
• Ask for the guest's ID Card and make sure the registration form is filled correctly
• To conduct and be responsible based on the instruction of the Branch Leader
• Leader on cleanliness and tidiness of the Bobobox Branch (pod and public area)
• Ensure stock of cleaning kits and trolly is loaded.

You will fit in this job if you

• Relevant work experience in Housekeeping/Front Office department at a hotel/resort property for min.1 year
• Willing to work on the shift schedule
• Willing to work outside time schedule if there are urgent matters
• Neat appearance & well groomed
• Placement : Bobopod Alun-Alun Malang