Branch Manager - Merangin (Jambi)

Ruangguru for Business; Jambi; On-site; IDR 300.000.000 - 400.000.000; Full time

Job summary

A leading education company in Jambi, Indonesia seeks a Branch Sales and Marketing Manager to oversee sales initiatives and operational aspects. The role demands leadership, market assessment skills, and customer service orientation. Ideal candidates should hold a Bachelor's degree and have 1-3 years of experience in relevant fields, with good communication skills in both Bahasa Indonesia and English.

Qualifications

• 1-3 years leadership experience in Sales & Marketing/Business Development/Business Operations, preferably in educational/start-up settings.
• Have a bit of knowledge or experience in K-12 Education (SD, SMP, SMA Grade).

Responsibilities

• Direct all sales and marketing initiatives in the branch.
• Assess local market conditions and identify sales opportunities.
• Oversee customer experience and branch operations.

Skills

Good communication skills in Bahasa Indonesia

Good communication skills in English

Detail oriented

Customer service oriented

People management

Education

Bachelor’s Degree from any reputable university

Job description

Job Descriptions

• Direct all sales and marketing initiatives in branch
• Assess local market condition, identify current and prospective sales opportunities
• Assess the competitor’s pricing and sales initiatives
• Fulfill goals and metrics (NPS, improve grades)
• Collaborate with Sales Team in driving sales
• Direct and oversee all facilities and operational aspects, including product distribution (modul, merchandise, apps access)
• Oversee customer experience (end to end customer journey)
• Coordinate and manage branch staff (admin, teachers, security, office boy)
• Collaborate with Product Team for application-related matter
• Direct and monitor the academic process in branch (scheduling, quality control, pedagogy, class rating)

Job Requirements

• Bachelor’s Degree from any major in any reputable university.
• 1-3 years leadership experience in Sales & Marketing/Business Development/Business Operations (will be advantaged from educational and/or start-up company).
• Good communication skills in Bahasa Indonesia and English.
• Detail and customer service oriented.
• Have good knowledge in people management.
• Have a bit of knowledge or experience in K-12 Education (SD, SMP, SMA Grade)