Branch Manager English Academy - Pontianak - Wahid Hasyim

Ruangguru for Business; Pontianak; On-site; IDR 300.000.000 - 400.000.000; Full time

Job summary

An educational services company is seeking a Regional Manager to coordinate branch operations in Pontianak. The role involves leading initiatives to enhance student engagement, managing PnL, and overseeing customer experiences to ensure satisfaction. Requires a Bachelor's degree, strong leadership, and communication skills in Bahasa Indonesia and English. Previous experience in a related field, especially in educational organizations, is a plus.

Qualifications

• Bachelor's Degree in any major.
• Experience in sales, marketing, or business operations.
• Strong leadership and team management skills.

Responsibilities

• Coordinate and manage branches to ensure smooth operations.
• Lead activities to drive student engagement and enrollment.
• Oversee customer experience and satisfaction.

Skills

Leadership experience

Strong communication skills

People management knowledge

Sales & Marketing knowledge

Education

Bachelor’s Degree

Job description

Coordinate and manage branches within the regional area, ensuring smooth operations and overseeing the academic process. Lead all activity initiatives within branches, including events, promotions, and other marketing efforts aimed at driving student engagement and enrollment. Demonstrate a comprehensive understanding of Profit and Loss (PnL) management, including evaluating local market conditions and identifying current and potential sales opportunities to optimize revenue. Oversee the entire customer experience, managing the end-to-end customer journey to ensure satisfaction and foster loyalty.

Job Requirements

• Bachelor’s Degree in any major
• Leadership experience in Sales & Marketing/Business Development/Business Operations (experience in an English course/educational/start-up environment is advantageous)
• Good knowledge of people management and experience in handling a team
• Strong communication skills in Bahasa Indonesia and English
• Previous experience as an English teacher is desirable