Branch Manager - English Academy Makassar

Ruangguru for Business; Makassar; On-site; IDR 300.000.000 - 400.000.000; Full time

Job summary

An educational services company in Makassar seeks a Branch Manager to oversee operations and manage team activities within the region. The ideal candidate will have a Bachelor's degree and leadership experience in Sales and Marketing or Business Operations. Responsibilities include coordinating branch initiatives to drive student engagement, evaluating sales opportunities, and ensuring excellent customer experience. Strong communication skills in both Bahasa Indonesia and English are essential for this role.

Qualifications

• Bachelor’s Degree in any major.
• Leadership experience in Sales & Marketing/Business Development/Business Operations.
• Good knowledge of people management and team handling.
• Strong communication skills in both Bahasa Indonesia and English.
• Previous experience as an English teacher is desirable.

Responsibilities

• Coordinate and manage branches within the regional area.
• Lead all activity initiatives within branches to drive student engagement.
• Evaluate local market conditions and identify sales opportunities.
• Oversee the entire customer experience and journey.

Skills

Leadership

Sales & Marketing

People Management

Communication in Bahasa Indonesia

Communication in English

Education

Bachelor’s Degree in any major

Job description

Job Descriptions

• Coordinate and manage branches within the regional area, ensuring smooth operations and overseeing the academic process
• Lead all activity initiatives within branches, including events, promotions, and other marketing efforts aimed at driving student engagement and enrollment
• Demonstrate a comprehensive understanding of Profit and Loss (PnL) management, including evaluating local market conditions and identifying current and potential sales opportunities to optimize revenue
• Oversee the entire customer experience, managing the end‑to‑end customer journey to ensure satisfaction and foster loyalty

Job Requirements

• Bachelor’s Degree in any major
• Leadership experience in Sales & Marketing/Business Development/Business Operations (experience in an English course/educational/start‑up environment is advantageous)
• Good knowledge of people management and experience in handling a team
• Strong communication skills in Bahasa Indonesia and English
• Previous experience as an English teacher is desirable