Branch Manager English Academy - Kota Jambi

Ruangguru for Business; Jambi; On-site; IDR 300.000.000 - 400.000.000; Full time

Job summary

An education technology firm in Indonesia is looking for a management role to coordinate and oversee branch operations. The ideal candidate should possess a Bachelor's degree and have experience in leadership roles within Sales and Marketing. Responsibilities include managing customer journeys and leading initiatives to boost student engagement. Strong communication skills in both Bahasa Indonesia and English are required, with prior English teaching experience viewed favorably.

Qualifications

• Leadership experience in Sales & Marketing/Business Development/Business Operations.
• Good communication skills in both Bahasa Indonesia and English.
• Prior experience as an English teacher is desirable.

Responsibilities

• Coordinate and manage branches to ensure smooth operations.
• Lead initiatives to drive student engagement and enrollment.
• Manage customer journey to ensure satisfaction.

Skills

Leadership experience in Sales & Marketing

Strong communication skills in Bahasa Indonesia and English

Good knowledge of people management

Education

Bachelor’s Degree in any major

Job description

Job Descriptions

• Coordinate and manage branches within the regional area, ensuring smooth operations and overseeing the academic process
• Lead all activity initiatives within branches, including events, promotions, and other marketing efforts aimed at driving student engagement and enrollment
• Demonstrate a comprehensive understanding of Profit and Loss (PnL) management, including evaluating local market conditions and identifying current and potential sales opportunities to optimize revenue
• Oversee the entire customer experience, managing the end-to-end customer journey to ensure satisfaction and foster loyalty

Job Requirements

• Bachelor’s Degree in any major
• Leadership experience in Sales & Marketing/Business Development/Business Operations (experience in an English course/educational/start-up environment is advantageous)
• Good knowledge of people management and experience in handling a team
• Strong communication skills in Bahasa Indonesia and English
• Previous experience as an English teacher is desirable