Branch Manager - Cianjur (Jawa Barat)

Ruangguru for Business; Cianjur; On-site; IDR 300.000.000 - 400.000.000; Full time

Job summary

A leading education firm in Cianjur, Indonesia, is looking for a Branch Sales and Marketing Manager. This role involves leading sales initiatives, managing branch operations, and ensuring a top-quality customer experience. Candidates should have a Bachelor's degree and 1-3 years of leadership experience in sales or business development. Proficiency in Bahasa Indonesia and English is required. This position offers opportunities for collaboration with various teams to enhance service and educational quality.

Qualifications

• 1-3 years leadership experience in sales and marketing or business operations.
• Good communication skills in Bahasa Indonesia and English.
• Experience in K-12 education is a plus.

Responsibilities

• Direct all sales and marketing initiatives in branch.
• Assess local market conditions and sales opportunities.
• Oversee customer experience and operational aspects.

Skills

Leadership experience

Communication skills

Detail and customer service oriented

People management

Education

Bachelor’s Degree from any reputable university

Job description

Job Descriptions

• Direct all sales and marketing initiatives in branch
• Assess local market condition, identify current and prospective sales opportunities
• Assess the competitor’s pricing and sales initiatives
• Fulfill goals and metrics (NPS, improve grades)
• Collaborate with Sales Team in driving sales
• Direct and oversee all facilities and operational aspects, including product distribution (modul, merchandise, apps access)
• Oversee customer experience (end to end customer journey)
• Coordinate and manage branch staff (admin, teachers, security, office boy)
• Collaborate with Product Team for application-related matter
• Direct and monitor the academic process in branch (scheduling, quality control, pedagogy, class rating)

Job Requirements

• Bachelor’s Degree from any major in any reputable university.
• 1-3 years leadership experience in Sales & Marketing/Business Development/Business Operations (will be advantaged from educational and/or start-up company).
• Good communication skills in Bahasa Indonesia and English.
• Detail and customer service oriented.
• Have good knowledge in people management.
• Have a bit of knowledge or experience in K-12 Education (SD, SMP, SMA Grade)