Branch Leader - Malioboro, Yogyakarta

Bobobox; Kota Yogyakarta; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A hospitality company in Yogyakarta is seeking a Branch Leader to oversee operations including front office, housekeeping, and food & beverage services. The ideal candidate will have supervisory experience in the hospitality industry, be fluent in English, and ensure the highest service standards. This role requires maintaining cleanliness and contributing to the company's positive image.

Qualifications

• Experience at a supervisory level in hospitality.
• Minimum 1 year as a supervisor in the hospitality industry.
• Ability to communicate effectively in English.

Responsibilities

• Supervise front line/host, housekeeping, and food & beverage operations.
• Assist the team in guest reception and service.
• Maintain cleanliness and tidiness of all branch areas.

Skills

Supervisory skills

Customer service

Communication in English

Education

Undergraduate degree in tourism/hospitality

Job description

Overview

As a Branch Leader, you will ensure the smoothness of front line/host, housekeeping/cleaner, and food & beverage operation. Supervise and assist the team in welcoming the guests and serve the guests from their arrival, during stay, till their departure. You are also responsible for ensuring the cleanliness and tidiness of all branch areas (facade, lobby, pods, parking, offices, public facilities). With guidance from your superior, you will make decisions to ensure the smoothness of branch operations and provide a polite, professional, efficient, and flexible service at all times to support the positive image of the company.

Responsibilities

Responsibilities include supervising front line/host, housekeeping/cleaner, and food & beverage operations; assisting the team in guest reception and service throughout the guest journey; maintaining cleanliness and tidiness of all branch areas; and contributing to a professional and flexible service standard to support the company’s image.

Qualifications

• Candidate must possess at least undergraduate (S1) at tourism/hospitality or equivalent
• Having experience at supervisory level background specialized in front office/ housekeeping and/or f&b service or equivalent.
• At least 1 (one) year of working experience as supervisor in hospitality industry
• At least 3 (three) years of working experience as a hotel staff
• Actively able to communicate in English both verbal and written
• Able and willing to work on appointed areas selected by management.
• Able and willing to work overtime and outside operational time.
• Has neat appearance and well groomed
• Placement : Bobobox Pods Malioboro, Yogyakarta