Become a Luxury Brand Evaluator Automobile Project in Yogyakarta, Indonesia

CXG; Daerah Istimewa Yogyakarta; Hybrid; IDR 100.000.000 - 200.000.000; Part time

Job summary

A leading customer experience firm in Indonesia is seeking a Luxury Brand Evaluator to assess customer experiences in luxury automotive environments. This flexible, freelance position allows you to choose assignments that align with your preferences. Responsibilities include visiting stores, engaging with sales associates, and providing detailed feedback through an online platform. The ideal candidate should be passionate about automobiles and capable of observing customer interactions discreetly.

Benefits

Flexible working hours

Frequent opportunities to collaborate with prestigious brands

Qualifications

• Must be 18 years of age or older.
• Good understanding of the automobile industry.
• Passionate about automobiles and improving customer service.
• Enjoy interacting with people.
• Keen eye for discreet observations.
• Willingness to adapt to varying assignments.
• Ability to provide unbiased feedback and be prompt in surveys.

Responsibilities

• Choose assignments that align with your preferences.
• Visit luxury stores or evaluate online interactions.
• Observe various aspects of the shopping experience.
• Provide honest feedback through questionnaires.

Skills

Understanding of the automobile industry

Interpersonal skills

Attention to detail

Adaptability

Job description

Are you a luxury automobile enthusiast who appreciates the finer details of high-end vehicles? If the answer is yes, we are looking for you!

As a Luxury Brand Evaluator, you will step into the world of luxury to discreetly assess customer experiences and provide critical feedback that helps brands refine their services, your insights will shape the future of luxury experiences.

• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.

What you will be doing

• Choose your assignments - align your missions with your personal preferences and profile.
• Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
• Observe carefully - visit boutiques, check ambience, experience luxury automotive showrooms, purchase online, evaluate after-sales services, or overall customer experience.
• Provide honest feedback - use our platform to share your observations through questionnaires.

About CXG

At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we're committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.

Requirements

• Must be 18 years of age or older.
• Good understanding of the automobile industry.
• Passionate about automobiles and improving customer service and retail environments.
• Enjoy interacting with people.
• Has a keen eye for discreetly observing and noting various aspects of your shopping experience.
• Willingness to adapt to varying assignment types and industries.
• Ability to provide unbiased, honest feedback without personal biases and be prompt in filling out online surveys.

Benefits

• This is a freelance, project-based position.
• Flexible working hours.