Assistant Manager - Mandarin Speaking

PT THRIVEWAYS TRADING INDONESIA; Jakarta Utara; On-site; IDR 498.421.000 - 747.633.000; Full time

Job summary

A growing trading company is seeking an Assistant Manager Operational - Mandarin Speaking in Jakarta. You'll support Mandarin-speaking clients, assist with business development, and maintain strong client relationships. Candidates should be fluent in Mandarin and English with a strong customer service orientation. The role offers competitive salary and flexible working arrangements.

Benefits

Competitive salary

Comprehensive benefits package

Opportunities for career advancement

Flexible working arrangements

Qualifications

• Fluency in both Mandarin and English.
• Strong customer service orientation.
• Experience in business development or client-facing role.
• Excellent organisational and multitasking abilities.
• Proficiency in relevant software and tools.

Responsibilities

• Provide customer service to Mandarin-speaking clients.
• Assist with business development activities.
• Facilitate communication between company and stakeholders.
• Participate in marketing strategies targeting Mandarin speakers.
• Maintain business development records.

Skills

Fluency in Mandarin

Fluency in English

Customer service orientation

Organisational skills

Job description

The Opportunity

As an Assistant Manager Operational - Mandarin Speaking at PT THRIVEWAYS TRADING INDONESIA, you will play a crucial role in supporting the company's business development efforts, with a focus on serving Mandarin-speaking clients and partners. This full-time position is based in Cengkareng, Jakarta Raya, offering an exciting opportunity to contribute to the growth of the organisation.

Key Responsibilities

• Providing exceptional customer service and support to Mandarin-speaking clients and partners
• Assisting with the coordination and execution of business development activities, including prospecting, client onboarding, and maintaining strong relationships
• Facilitating effective communication and collaboration between the company and its Mandarin-speaking stakeholders
• Participating in the planning and implementation of marketing and promotional strategies targeting the Mandarin-speaking market
• Maintaining accurate and up-to-date records and documentation related to business development initiatives
• Collaborating with cross-functional teams to ensure seamless delivery of services and solutions
• Continuously seeking opportunities to improve processes and enhance the overall customer experience

What We're Looking For

• Fluency in both Mandarin and English, with excellent written and verbal communication skills
• Strong customer service orientation and the ability to provide a positive and professional experience to clients and partners
• Demonstrable experience in a business development or client-facing role, preferably within the sales or operations function
• Excellent organisational and multitasking abilities, with the capacity to prioritise tasks and meet deadlines
• Proficiency in using relevant software and tools to support business development activities
• A proactive and collaborative mindset, with a willingness to contribute to the team's success
• A passion for staying up-to-date with industry trends and actively seeking opportunities for continuous improvement
• Willing to work at Cengkareng, West Jakarta
• Operate OBS Application fluently (bonus part)

What We Offer

At PT THRIVEWAYS TRADING INDONESIA, we are committed to providing a supportive and nurturing work environment that fosters professional growth and personal development. As an Operational Staff - Mandarin Speaking, you can expect a competitive salary, comprehensive benefits package, and opportunities for career advancement and commission. We also prioritise work-life balance, offering flexible working arrangements and wellbeing initiatives to support our employees' overall health and happiness.