Administration Operations Specialist

PT Transisi Mobile Indonesia; Jakarta Utara; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading mobile solutions company located in Jakarta Utara is seeking an Administration Operations Specialist to manage CRM data, generate sales reports, and process orders. The ideal candidate will have 1–2 years of experience, strong skills in CRM software and Microsoft Excel, and excellent communication skills. An Associate’s or Bachelor’s degree is required, and fluency in English and Mandarin is a plus.

Qualifications

• Minimum of 1–2 years of professional experience in an administrative, sales support, or data entry role.
• Strong hands-on experience with CRM software and advanced proficiency in Microsoft Excel.
• Excellent written and verbal communication skills.

Responsibilities

• Maintain and update the CRM database to ensure all lead and client information is accurate.
• Generate weekly and monthly sales performance reports, tracking KPIs.
• Validate and process incoming sales contracts and invoices.

Skills

Data Management

Sales Reporting

Order Processing

Cross-functional Coordination

Communication

Analytical Mindset

Education

Associate’s or Bachelor’s degree

Tools

CRM software

Microsoft Excel

Job description

Administration Operations Specialist - Infinix Indonesia

· Data Management:Maintain and update the CRM database (e.g., Salesforce, HubSpot) to ensure all lead and client information is accurate and categorized correctly.

· Sales Reporting:Generate weekly and monthly sales performance reports, tracking KPIs such as conversion rates and revenue targets.

· Order Processing:Validate and process incoming sales contracts and invoices, ensuring all documentation meets company compliance standards.

· Cross-functional Coordination: Coordinate with other departments to ensure smoother business operations.

Requirements:

· Experience:Minimum of 1–2 yearsof professional experience in an administrative, sales support, or data entry role.

· Technical Proficiency:Strong hands-on experience with CRM softwareand advanced proficiency in Microsoft Excel(specifically VLOOKUPs, Pivot Tables, and data visualization).

· Attention to Detail:A "sharp eye" for spotting data discrepancies and a commitment to maintaining clean, organized records.

· Communication:Excellent written and verbal communication skills for interacting with sales reps and management.

· Analytical Mindset:Ability to not just enter data, but to spot trends and provide basic insights into sales performance.

· Education:An Associate’s or Bachelor’s degree is a must; a major in Business Administration or a related field is a plus.

· Language: Able to speak English. Fluency in Mandarin is a plus.