Account Manager

PT Mid Solusi Nusantara (MEKARI); Jakarta Utara; On-site; IDR 500.083.000 - 833.473.000; Full time

Job summary

A leading SaaS company in Indonesia seeks an experienced Account Executive to manage product renewals and expansions among existing clients. This role involves executing marketing campaigns, gathering client feedback for product improvements, and handling administrative duties like renewals and reporting. The ideal candidate should have at least 2 years of relevant experience, strong communication skills, and a bachelor's degree. Fluency in English is required. Join us and elevate Indonesia's software standards!

Qualifications

• Min 2 years of experience as Account Executive/Account Manager or related roles in SaaS/Tech company.
• Comfortable and confident speaking to mid-level and senior executives.
• Able to work under pressure.

Responsibilities

• Manage end-to-end product renewal and expansion to existing clients in Mekari product.
• Work closely with internal team to create and execute marketing campaigns.
• Gather feedback from clients and provide input on the product roadmap.

Skills

Problem solving

Analytical skills

Time management

Communication (English)

Education

Bachelor’s degree from any major

Tools

Microsoft Office

Google Suite

Job description

Mekari is Indonesia's no. 1 Software-as-a-Service (SaaS) company. With our ecosystem of software solutions—including Mekari Jurnal, Mekari Talenta, Mekari Qontak, and Mekari Flex, we aim to facilitate entrepreneurs and leaders as they accelerate the digital transformation of their businesses.

In our 10+ years of journey we have reached over 1 Million platform users, and we're not planning to stop any time soon. We need more people like you: builders and owners with calculated ambition who are ready to #ElevateThroughImpact and raise Indonesia's software standard.

Job Description

• Manage end-to-end product renewal and expansion to existing clients in Mekari product
• Work closely with internal team to create and execute marketing campaigns to boost product expansion & renewal
• Conduct product demonstrations to existing clients if necessary
• Continually gather feedback from our clients, then work directly with our product team to provide input on the product roadmap
• Handle administrative duties e.g. the renewal emails, quotations, invoices, and weekly report

Requirements

• Bachelor’s degree from any major
• Min 2 years of experience as Account Executive/Account Manager or related roles in SaaS/Tech company
• Proficient with corporate productivity and web presentation tools (Microsoft & Gsuite)
• Comfortable and confident speaking to mid-level and senior executivesExcellent problem solving & analytical skills, able to multitask & posses good time management
• Fluent in verbal and written English
• Able to work under pressure

Our team will review your application and will be in touch if your application is shortlisted to the next stage. If you do not hear from us in 30 days, we will keep your resume on file in case a relevant opportunity opens up.

Don't forget to check our Recruitment FAQ at https://bit.ly/FAQMekariRecruitment [ENG] or https://bit.ly/FAQRekrutmenMekari [INA] to find the answers to commonly asked questions regarding our recruitment process.

We wish you the best. Hope to see you around soon!