Warehouse Supervisor jobs in United Kingdom
Tech-Savvy Customer Support & Field Scheduler
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Tech-Savvy Customer Support & Field Scheduler
Job summary
A leading UK ISP is seeking a customer-focused individual for a full-time role in Peterborough. You will be the first point of contact for customers experiencing Wi-Fi issues, managing expectations while conducting troubleshooting. Strong administrative skills and a willingness to learn are essential. This is a great entry opportunity within a tech company poised for growth, with benefits including private healthcare and holiday entitlement.
Benefits
Qualifications
- Experience in a customer service role is essential.
- Ability to manage expectations and communicate clearly.
- Willingness to learn new technologies.
Responsibilities
- Serve as the first point of contact for customers with Wi-Fi issues.
- Conduct basic troubleshooting and relay information to the engineering team.
- Organize engineers' schedules for efficient job handling.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.