User Experience jobs in United Kingdom

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What if your product vision could transform how one of the UK's largest charities delivers life-changing support to families affected by dementia? Imagine building digital products that empower millions of people to access the support, hope, and breakthrough research they need most?

As Product Lead, you'll oversee the software products and tools that underpin our vital dementia services, funding generation, and campaigning efforts. You'll be at the heart of our exciting Technology Transformation programme. Leading high-performing product teams to deliver modern, secure and user-centred solutions that enhance our capabilities and maximise our impact.

This is an impactful role within our Digital team and part of our Technology Directorate, working closely with the Associate Director of Digital & Data. You'll line manage Senior Product Managers in a matrix environment while establishing our product approach and community of practice. You'll lead multidisciplinary teams using agile methodology to create products that help thousands of people get support from us daily.

If you're a passionate product expert looking to lead transformational digital change that makes a meaningful difference, we'd love to hear from you.

You're an accomplished Product Lead with extensive experience delivering high-transactional digital products and platforms in large, complex organisations. You have a proven track record of leading multidisciplinary teams using agile methodology, and you're passionate about user-centred design and data-driven decision making. You thrive on mentoring others and building product communities that deliver exceptional results.

• Successful track record of leading multidisciplinary teams to deliver high-transactional digital products and platforms using agile methodology in a large and complex organisation.
• Extensive experience in understanding user, organisational, and technical needs and balancing these when setting product strategy and direction.
• Proven experience of researching, prototyping, launching and scaling products, platforms, and end-to-end services from inception to live.
• Significant experience working with cloud architecture and infrastructure and managing relationships between interdependent technology teams.
• Strong influencing skills with the ability to persuade and negotiate with stakeholders at all levels, including CEO, board and trustee level.
• Commitment to sharing knowledge, having mentored and coached others with a passion for working collaboratively.
• Passionate about Tech for Good with a proven desire to work in an equity-driven organisation solving complex problems.

• Leading and delivering digital products, platforms, and end-to-end services that directly support people affected by dementia through strategy development, stakeholder management, and value-driven outcomes.
• Managing and developing product team members, establishing product ways of working that support our mission and strategy while building a culture aligned with our organisational values.
• Taking an active leadership role in our Digital team. Working closely with communities of practice and specialist discipline leads to define and deliver our Digital strategy.
• Developing ambitious product visions and strategies, engaging teams across the organisation to understand priorities, align plans, and communicate effectively with senior stakeholders.
• Using qualitative and quantitative data to make informed, outcome-focused decisions while translating vision into prioritised, deliverable goals that track product performance and user outcomes.
• Creating user-centred solutions by identifying user needs based on evidence, translating user stories, and proposing design approaches that improve overall user experience.

Ready to be part of something impactful? Join the digital transformation of one of the UK's largest charities. Where your product expertise helps build the society it takes to beat dementia and deliver help and hope to millions.

Application Deadline: 23:59 on Sunday 17th August.

Applications will be reviewed: Week commencing 18th August.

Interviews will take place early-mid September. The interview process will include a task, followed by a competency panel interview via Microsoft Teams on the same day. Candidates will need to allocate 2 hours of time on the day of their interview.

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