puestos de Survey en Francia

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1. Support the Store Manager in effectively running all store operations to ensure meeting or exceeding sales & KPI targets. Set clear sales goals, track performance, and evolve processes to ensure continuous store growth.
2. Create a positive team culture through recruiting, training, and continuously developing staff. Build a motivated and high-performing team to increase store success.
3. Analyze sales data and financial reports to make quick, well-informed decisions alongside the Store Manager, identifying and responding to operational & commercial opportunities.
4. Act as the point of contact for colleagues in the manager’s absence.
5. Provide excellent customer service, addressing inquiries and resolving complaints professionally.
6. Manage day-to-day operations, including opening and closing procedures.
7. Support cash management tasks, such as processing transactions and reconciling tills.
8. Participate in hiring, onboarding, and training new employees.
9. Provide feedback and coaching to colleagues to improve performance.
10. Support the Store Manager in maintaining colleague schedules to ensure proper coverage and productivity.

1. Contribute to achieving or exceeding the store’s monthly sales target.
2. Drive all additional KPIs including Units, Conversion, ATV, UPT.
3. Achieve upselling or cross-selling targets.
4. Maintain a high Net Promoter Score.
5. Ensure stock accuracy during store audits.
6. Ensure all new colleagues complete mandatory training.
7. Ensure employee satisfaction scores or engagement survey results meet or exceed company benchmarks.
8. Assist in keeping operational costs within the allocated budget.

1. Previous supervisory or management experience in a fast-paced retail/customer-facing environment.
2. Passionate about retail with a good understanding of the latest trends and competitors.
3. Experience in coaching and developing individuals.
4. Strong communication skills.
5. Proven track record of achieving and exceeding sales targets and KPIs.
6. Experience analyzing KPI data for making commercial decisions.
7. Keen eye for detail & commerciality; experience in visual merchandising is advantageous.
8. Ability to promote JD Group values to internal and external stakeholders.

• Quarterly discretionary bonus schemes.
• Company discount of 30% on a wide range of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors).
• Exclusive deals and discounts through our online benefits platform (TELUS Health).
• Access to digital health and well-being services.
• Health cash plans.
• Internal development courses for personal and professional growth.
• Access to apprenticeships & accredited qualifications — earn while you learn.
• Discounted gym memberships at JD Gyms.
• Life Assurance.
• Access to colleague networks and support initiatives for positive change.
• Opportunities to volunteer and contribute to JD Foundation.
• Employer engagement forums to influence positive change.