Relationship Manager

Vita Health Group; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading healthcare company in the UK is seeking an ambitious Relationship Manager to develop trusted relationships within a portfolio of clients. This role focuses on ensuring contract renewals, identifying growth opportunities, and effective communication with stakeholders. Ideal candidates will have strong negotiation skills and a commitment to diversity and inclusion. Competitive salary and benefits offered along with professional development opportunities.

Benefits

Competitive salary

Flexible work-life balance

Wellbeing and mental health support

Qualifications

• Experience in a commercially focused customer relationship management role.
• Proven ability to translate customer needs into exceptional service delivery.
• Ability to build and maintain strong business relations.

Responsibilities

• Develop trusted, consultative relationships within an assigned portfolio.
• Ensure successful execution of contract renewals.
• Identify growth opportunities within existing accounts.
• Communicate effectively with key stakeholders.

Skills

Strong influencing and negotiation skills

Communication and presentation skills

Commercially focused relationship management

Ability to analyse and interpret data

Commitment to diversity and inclusion

Willingness to travel

Job description

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We are Vita Health Group and we're looking for an ambitious Relationship Manager to join our service. Recently recognised as one of the UK's best healthcare companies to work for, we're a people‑centred organisation committed to developing careers around individual interests. If you're looking to enhance your skill set, progress your career, or focus on personal growth, this could be the ideal opportunity.\

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Responsibilities\

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• Develop trusted, consultative relationships within an assigned portfolio of mid‑to‑high‑tier accounts.\
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• Ensure successful execution of contract renewals in line with commercial targets.\
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• Identify and support the delivery of growth opportunities within existing accounts.\
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• Communicate effectively with key internal and external stakeholders at all levels.\
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• Apply strong interpersonal skills and attention to detail to manage a varied and dynamic workload.\
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We are committed to being equitable and supporting the wellbeing of all employees.\

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Commitment to Equality and Inclusion\

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• We are a Mindful Employer.\
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• We are a Disability Confident Leader dedicated to ensuring that all candidates are treated fairly throughout the recruitment process. All disabled candidates that meet the minimum essential criteria will be considered for interview.\
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• Our Ethnicity Matters Scheme – all applicants for senior roles (£40,000+) from a minority ethnic group that meet the essential criteria will be considered for interview.\
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• Our Gender Matters Scheme – all women applicants for senior roles (£60,000+) that meet the essential criteria will be considered for interview.\
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• Our sign up to the Armed Forces Covenant.\
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• Our status as a Menopause Friendly Committed employer.\
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• Our sign up to the Employer with Heart Charter.\
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• Our commitment to meet the standards outlined in the NHS Equality Delivery System (EDS), Workforce Race Equality Standard (WRES) and Workforce Disability Equality Standard (WDES).\
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• Access to health and wellbeing services for colleagues including Mental Health Advocates and an Employee Assistance Programme.\
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• An embedded “speaking up” culture facilitated by Freedom to Speak Up Guardians.\
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• Treating transgender individuals with dignity and recognising the potential complications that may arise when taking references. We encourage applicants to contact HR at [e-mail] to discuss or amend how we manage reference requests.\
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Should you wish to discuss any adjustment or assistance you need in the application or interview process please contact [e-mail] and we will facilitate. All applicants must be legally entitled to accept and perform work in the UK and all positions are subject to a DBS check.\

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Essential Qualifications\

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• Strong influencing and negotiation skills.\
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• Communication and presentation skills with an ability to network and build / maintain strong business relations.\
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• Commercial, highly numerate and the ability to analyse and interpret data.\
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• Proven ability to understand and translate customer needs in order to aid exceptional service delivery.\
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• Experience in a commercially focused customer relationship management role.\
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• An awareness of and commitment to supporting and facilitating diversity and inclusion.\
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• Willingness to travel, which may include overnight stays on occasion, as and when required.\
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About Disability Confident – A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. In certain recruitment situations such as high‑volume, seasonal and high‑peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non‑disabled people. For more details please go to .\

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About Vita Health Group\

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Vita Health Group celebrates life. Improving lives physically and mentally drives everything we do. Now part of Spire Healthcare Group plc we have been providing physical and mental health services for over 30 years. We work in partnership with the NHS, are engaged by insurers and some of the UK’s largest corporate companies to support their workforce and provide a full range of physiotherapy services to private customers.\

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To achieve our mission of Making People Better, we recognise the importance of investing in our staff. We are an award‑winning employer recently recognised nationally as “Best Company to Work for” at the Health and Wellbeing Awards 2024. This is also recognised by current employees – our most recent Employee Survey results showed the top 5 reasons to work here as being:\

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• Supportive team and management.\
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• Positive work environment.\
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• Wellbeing and mental health support.\
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• Trust and respect.\
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• Autonomy and flexibility.\
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We are keen to progress your skills and enable career development and provide regular Continued Professional Development opportunities including secondments, management training, a mentoring scheme, apprenticeships and regular events and webinars across a range of clinical disciplines. In addition to a competitive salary, we also offer the opportunity of a flexible work life balance and a comprehensive benefits package which you can view here: https://www.vitahealthgroup.co.uk/join-us/careers.\