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Go back Kent & Medway NHS & Social Care Partnership Trust

The closing date is 07 August 2025

We are seeking a digital communications innovator with a passion for community impact. If you believe that lived experience should shape the future of mental health services, we have an exciting opportunity for you.

The newly formed involvement and engagement department is building a co-creation community that puts patients, carers, and local voices at the heart of everything we do. As theDigital Outreach and Strategic Impact Lead, you will play a critical role in making this vision a reality by harnessing the power of digital platforms to inspire, engage, and involve people in meaningful ways.

You will develop outreach strategies to grow and energise our Co-creation Community, bringing together service users, carers, families, and local partners. You will design and deliver creative online campaigns that invite people to shape services and share their views. You will also develop and manage digital tools and content to support involvement through social media and other interactive platforms.

Following the development of an ambitious Co-creation strategy, you will manage and report on the impact of our involvement work, helping us to understand and amplify the differences that co-creation makes to service design and patient outcomes. You will collaborate with internal and external communities to EMB co-creation principles across the trust.

Support the development of a modular training programme for Co-creation Community members to allow them to use their lived experience to inform service development and improvement.

Support members of the Co-creation Community to access relevant training to enable and empower them to use their views and experience to inform co-creation projects.

Havean appreciation of the social factors ofmental ill healthand the compounding effectsof health inequalities, i.e., social exclusion from mainstream activities, discrimination, stigma, etc, which contribute to extraordinary physical ill health.

Have an appreciation of the challenges facing people and families in accessing mental health services.

Facilitate partnership working with staff, service users and their families and carers to ensure involvement is considered in models of care.

Effectivelymanageowntimetomeettheneedsofthebusinessandthoseofthewiderteam.

Contribute to the achievement of any business priorities within the Department.

Support cocreation in developing new policies or policy changes to support service user and carer voices and perspectives to be heard and acted upon throughout trust policies.

Come and work with us in the Garden of England where we combine exceptional professional development opportunities with a tremendous quality of life.

We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing mental health, learning disability and specialist services, serving 1.8 million people in Kent and Medway, as well as specialist services for adults in Sussex and Surrey. We are rated Good overall by the CQC.

Each year we care for over 2,000 people in our hospitals and 54,000 people in the community.

We are proud to employ over 3,800 people from 66 nationalities, and to serve an increasingly diverse range of communities across rural and urban areas.

You will be joining friendly, passionate colleagues, rich in their diversity, who are committed to providing excellent care to our service users and their loved ones.

The nature of our work attracts kindness and compassion as standard and everyone from our cleaners and porters to the chief executive and chairman are recognised as playing a vital role in providing an exemplary service.

Our mission is what we set out to do every dayWe deliver brilliant care through brilliant people

Our vision is where we want to be in the futureTo provide outstanding care and to work in partnership to deliver this in the right place, for every service user, every time.

Check out our recruitment videos Recruitment - YouTube

Please see the attached job description for full details of the main duties and responsibilities of the role.

• Educated to degree level in relevant subject or equivalent experience
• Knowledge of Equality & Diversity

• Excellent written and verbal communication, interpersonal and presentation skills, with the ability to engage and build trust with a wide range of audiences
• Ability to lead by example, motivate and empower others
• Group facilitation and engagement skills.
• Ability to demonstrate facilitative and negotiating skills

• Extensive experience of working in a mental health or learning disabilities field
• Proven ability to collaborate with people with lived experience in a meaningful, respectful way.
• Strong experience in digital outreach and engagement
• Skilled in using digital platforms to drive engagement and measure impact.
• Experience in evaluating and reporting impact metrics related to service development projects.
• Lived experience of mental illness and or accessing services

• Excellent written and verbal communication, interpersonal and presentation skills, with the ability to engage and build trust with a wide range of audiences
• Ability to lead by example, motivate and empower others
• Group facilitation and engagement skills
• Knowledge of legislation and guidance governing Patient and Public Involvement

• Willingness to challenge stigma and discrimination and cares about social justice
• Calm in challenging situations

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Kent & Medway NHS & Social Care Partnership Trust

£38,682 to £46,580 a yearper annum pro rata