Engagement Officer

Wildfowl & Wetlands Trust; Brighton; On-site; GBP 20,000 - 30,000; Part time

Job summary

A leading nature conservation charity is seeking a motivated Engagement Officer to enhance visitor experience at a stunning nature reserve in Scotland. This part-time position involves working with volunteers, developing creative content for social media, and supporting admissions. The ideal candidate will possess strong marketing and communication skills. Perks include generous annual leave, pension scheme, and more. This is an exciting opportunity to contribute to important conservation work while inspiring visitors.

Benefits

33 days annual leave (increasing with service)

Free entry to all wetland centres

Free car parking

Colleague discount on shopping

Cycle to work scheme

Contributory pension scheme

Life Assurance

Employee Assistance Programme

Qualifications

• Experience delivering digital output for various platforms.
• Excellent writing skills for diverse audiences.
• High level of creativity and organization.

Responsibilities

• Support admissions and provide visitor interpretation.
• Enhance visitor experience through creative content.
• Manage and supervise a small volunteer group.

Skills

Creative marketing skills

Excellent written and verbal communication

Digital content creation for social media

Ability to work independently

Knowledge of Microsoft Office Suite

Job description

About The Role

Caerlaverock is a stunning nature reserve situated on the north Solway coast. We are looking to recruit a motivated and enthusiastic Engagement Officer to join our small team.

You will work with a team of volunteers at our visitor hub to support the admissions to the site and provide interesting and creative interpretation to enhance the visitor experience. Using your marketing skills you will give Caerlaverock a face and a voice so raising the profile of this wonderful nature reserve.

This post will be ideal for someone with creative marketing skills who will be inspired by working on one of the best nature reserves in Scotland.

This is a part‑time role working 22.5 hours, 3 days from 7, including weekend and bank holiday working. Some evening work may be required.

About You

• Experience to deliver relevant and vibrant digital output for the Centre to include Facebook, Twitter and Instagram to maximise coverage for WWT.
• Excellent written and verbal communication skills, with experience of writing content for various audiences.
• Good working knowledge of Microsoft Office, Excel, PowerPoint and Outlook.
• A high level of creativity and organisation in delivering innovative content across social media and web pages, and interpretation to enhance visitor experience.
• Ability to respond on digital platforms to sensitive and complex issues with support from the central media and communications team.
• Ability to work independently under own initiative and as part of a team to deliver a communication plan.
• Support the management team in supervision, training and support of a small volunteer group.
• Driving licence required.

Accommodation on site is available.

About Us

We’re WWT, and we’re on a mission to restore the super‑powered ecosystems we call wetlands. There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case.

Whether they’re taking a new visitor under their wing, or conducting ground‑breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar.

Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?

Why you’ll love working at WWT

• Wake up every day knowing your work is helping to restore wetlands, and our world
• Be surrounded and inspired by our team of passionate, dedicated people
• 33 days annual leave (which goes up to 38 days after 5 years of service) – this includes bank holidays and you have flexibility to take those days whenever you want
• Free entry to all our wetland centres, including your family
• Free car parking and secure bike storage areas
• Colleague discount on shopping and memberships
• Cycle to work scheme
• Contributory pension scheme
• Life Assurance of three times your salary, for peace of mind for your loved ones
• Independent personal, workplace and financial advice from our Employee Assistance Programme

WWT is an equal opportunities employer and all applications will be considered solely on merit.

Registered Charity Number England & Wales, no 1030884 and Scotland, no SC039410