Service Manager jobs in United Kingdom
Remote Service Desk Manager - Lead High-Impact MSP Team
Sterling Bridge
Strategic Contract Manager – Cleaning Services Leader
Medirest
Service Manager — Lead Aftersales & Workshop Efficiency
Auto Skills UK
Service Support Manager - Direct User Support
NHS National Services Scotland
Sr Manager, Testing Services
Workday
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Rehability UK
MRI Services Manager - Clinical Operations Leader
NHS
Service Delivery Manager
INDOTRONIX AVANI UK, LTD
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JD GROUP
Building Automation Service/Solutions Sales Manager
Siemens Mobility
Student Services Operations Manager
Abingdon and Witney College
Senior Category Manager - Estates and Services
Michael Page (UK)
Water Treatment Service Chemist & Account Manager
Future Select Ltd
Assistant Service Line Manager – Emergency & Medical Services
Gateshead Health NHS Foundation Trust
Service Line Assistant Manager - Clinical Operations
NHS
Mobile Tyre & Service Hub Assistant Manager
Halfords
Healthcare Soft Services Manager – Facilities & Ops
Insight Executive Group
Water Treatment Service Chemist & Accounts Manager
Future Select Ltd
Gym General Manager: Lead Growth & Superior Service
JD GROUP
Manager-Private Client Services-Advisory-Tax-Belfast or Derry-Londonderry
Ernst & Young Advisory Services Sdn Bhd
Account Manager - Telecoms & IT Solutions (Sales & Service)
VanRath
Service Station Manager
Global Highland Limited
Property Manager - Dynamic tenant & landlord service
Unity Resourcing
Remote Service Desk Manager - Lead High-Impact MSP Team
Job summary
A leading Managed Service Provider in the UK is seeking an experienced Service Desk Manager to lead their technical support team. This fully remote role entails overseeing operations, managing a talented team, and ensuring service level agreements are met. The ideal candidate will possess strong MSP experience, technical knowledge in cloud services, and excellent leadership skills. This position offers a competitive salary and the chance to be part of an innovative organization.
Qualifications
- Proven experience as a Service Desk Manager / Team Leader within an MSP environment.
- Strong knowledge of MSP operations, service delivery, and escalation management.
- Solid technical understanding of Microsoft 365, Azure, networking, and infrastructure.
Responsibilities
- Manage a talented team of engineers and oversee daily operations.
- Ensure SLA excellence across a diverse client base.
- Shape processes, mentor staff, and drive technical performance.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.