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Service Advisor
Zusammenfassung
An automotive recruitment agency is seeking a Commercial Service Advisor in Redruth. The role involves ensuring smooth service department operations and maximizing customer satisfaction. The ideal candidate has experience as a Service Advisor and possesses excellent communication skills. The position offers a salary of up to £33,000 and opportunities for career progression in a friendly workplace.
Leistungen
Qualifikationen
- Experience within a Service Advisor role is essential.
- Ability to upsell on service work and service plans.
- Excellent communicator with customer-focused approach.
Aufgaben
- Ensure smooth running of the Service Department.
- Maximize utilization of the Service Department.
- Deal with customers to ensure satisfaction.
Kenntnisse
We are currently advertising on behalf of an Automotive dealership who are currently recruiting for a Commercial Service Advisor to assist in their busy Service Department in the Redruth area.
Our Motor Trade Client is seeking a Commercial Service Advisor who is high performing and can provide only the best level of customer service.
- Up to £33,000 annual starting salary (negotiable pending experience)
- Career Progression Opportunities
- A friendly working environment
- A working experience within a Service Advisor role
- The ability to upsell on service work and service plans
- Customer Focused and an excellent communicator
- Familiarity with using Motor Dealership Database Software
- Ensure the smooth running of the Service Department and promote profitability.
- Dealing with customers and ensuring customer satisfaction.
- Maximize utilisation of the Service Department.
- Booking in vehicles. Ensuring appointments are convenient for the customer and Service Department, in line with the workshop capacity.
- Identify the customer requirements and where possible, supply an accurate fully inclusive costing.
- Produce accurate job cards, invoices, estimates and related information.
- Provide customers with full explanations of work carried out, making the most of any additional selling opportunities.
- Produce warranty job cards in line with the manufacturer’s policy and procedures.
- Accurately record all work requirements and identify retail, warranty, internal and non-chargeable repairs.
- Liaise with the Parts Department to ensure availability of parts.
For your hard work, our client is offering a salary of up to £33000.
To apply for this Commercial Service Advisor position, please forward your CV to Sam Enderby quoting the job reference number or call our office for a chat about this position.
Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a Job get in touch today.
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