Customer Service Advisor - Immediate Start

Interaction Recruitment; Northampton; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading recruitment agency is seeking a Customer Service Representative to enhance their growing customer service team. This full-time role, based in Northampton, requires providing exceptional customer service and communication through various channels. Interested candidates should possess excellent customer service skills and be great team players. Pay is £12.21 per hour, with working hours of 40 per week, Monday to Sunday.

Qualifications

• 6 months Contact Centre background preferred but not essential.

Responsibilities

• Build rapport with customers in a consultative manner.
• Listen to the customer's needs for positive solutions to their queries.
• Provide exceptional service by demonstrating in-depth knowledge of products.

Skills

Excellent customer service skills

Great team player

Strong communication skills

Job description

Customer Service Representative– Office working

Inspired by their unique client base, our client is looking to add to their growing customer service team to continue to provide a top-quality tailored customer experience.

Employment Type:Full-time temporary to permanent position.

Pay:£12.21 per hour, paid weekly.

Working Hours:40 hours per week, working 5 days out of 7 between the hours of 8am and 8pm Monday – Sunday.

Responsibilities of a Customer Service Representative

• Build rapport with customers in a consultative manner
• Listen to the customer's needs to ensure a positive and unique solution to their queries
• Provide exceptional customer service by demonstrating in-depth knowledge of the services & products the company provides.
• Communicating with customers and clients via live chat platforms.

The key skills / experience that we are looking for are:

• Excellent customer service skills
• Great team player
• 6 months Contact Centre background [not essential]
• Strong communication skills

If this sounds like something youwould be interested in, then pleaseclick APPLY NOW!