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2,065

Service Desk Analyst jobs in United Kingdom

Service Desk Manager — 24/7 IT Support (SC Cleared)

Corriculo

Long Lee
On-site
GBP 40,000 - 60,000
12 days ago
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Service Desk Manager, IT Support, SC Clearance, COR7384

Corriculo

Long Lee
On-site
GBP 40,000 - 60,000
12 days ago

Independent Management Consultant — Build High-Impact Teams

perfectteams

Greater London
Remote
GBP 24,000 - 100,000
12 days ago

Franchise Business Opportunity - Management Consultant

perfectteams

Greater London
Remote
GBP 24,000 - 100,000
12 days ago

Corporate Actions Analyst – Asset Services

Morgan Stanley

Glasgow
On-site
GBP 25,000 - 35,000
12 days ago
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Analyst Asset Services

Morgan Stanley

Glasgow
On-site
GBP 25,000 - 35,000
12 days ago

People Business Consultant Team Lead

HSBC

Birmingham
Hybrid
GBP 125,000 - 150,000
12 days ago

First Line Manager (Weekends)

DHL

Worksop
On-site
GBP 32,000
12 days ago
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Associate Enterprise Architect - Hybrid Cloud & Data

Lloyds Banking Group

Gildersome
On-site
GBP 48,000 - 53,000
12 days ago

1st Line Support Engineer

Boxxe Group

Eccles
Hybrid
GBP 25,000 - 35,000
12 days ago

Global Client Service Coordinator – Insurance Programs (Hybrid)

National African-American Insurance Association (NAAIA)

Broadland
Hybrid
GBP 40,000 - 60,000
12 days ago

Maintenance Admin & Helpdesk Coordinator (6-Month FTC)

QinetiQ

Wales
On-site
GBP 60,000 - 80,000
12 days ago

Branch Customer Service Consultant — Digital Banking

HSBC

Brighton
On-site
GBP 24,000 - 28,000
13 days ago

Lead Service Desk Engineer — Hybrid, 24/7 Support

Electus Recruitment

Shrivenham
Hybrid
GBP 32,000 - 35,000
13 days ago

IT Support Analyst – Fast-Paced Tech & Customer Service

Landis+Gyr

Manchester
On-site
GBP 30,000 - 40,000
13 days ago

Defence Business Architect | SC Cleared | 4-Month Contract

Yolk Recruitment Careers

Andover
Hybrid
GBP 60,000 - 80,000
13 days ago

Service Delivery Manager – Grounds & Estate Ops

OUTCO

City of Edinburgh
On-site
GBP 27,000
13 days ago

Agricultural Management Consultant

Menter a Busnes

Bury St Edmunds
On-site
GBP 38,000 - 40,000
13 days ago

Service Delivery Manager

Collaborate Recruitment

Ferndown
On-site
GBP 70,000
13 days ago

Asset Shipping Specialist (IT Support)

Axiom Technologies

Greater London
On-site
GBP 35,000 - 50,000
13 days ago

Principal Information Manager

Amentum

Reading
Hybrid
GBP 80,000 - 100,000
13 days ago

Managing Consultant Hydrologist (Mid-Senior Level)

ERM

Cardiff
On-site
GBP 50,000 - 65,000
13 days ago

Service Delivery Manager

OUTCO

City of Edinburgh
On-site
GBP 27,000
13 days ago

ENTERPRISE ARCHITECT

Wesleyan

Birmingham
Hybrid
GBP 100,000
13 days ago

Defence Business Architect — SC Cleared, Enterprise Modeller

Yolk Recruitment

Andover
Hybrid
GBP 60,000 - 80,000
13 days ago

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Service Desk Manager — 24/7 IT Support (SC Cleared)
Corriculo
Long Lee
On-site
GBP 40,000 - 60,000
Full time
12 days ago

Job summary

A leading MSP provider is seeking a Service Desk Manager to manage a skilled team delivering high-quality IT support across the UK. This hands-on leadership role involves overseeing incident management, service delivery, and driving continuous improvement within a 24/7 support environment. The ideal candidate will have strong experience leading customer-facing IT support teams and must be eligible for Security Clearance (SC). This role is primarily onsite with occasional client visits.

Qualifications

  • Proven experience leading customer-facing IT support teams.
  • Knowledge of IT service management best practices.
  • Eligibility for Security Clearance (SC).

Responsibilities

  • Lead a technical team providing exceptional support.
  • Oversee incident management and service delivery.
  • Drive process improvement for better service standards.

Skills

Leadership in IT support
Strong technical knowledge
Incident management
Service delivery
Job description
A leading MSP provider is seeking a Service Desk Manager to manage a skilled team delivering high-quality IT support across the UK. This hands-on leadership role involves overseeing incident management, service delivery, and driving continuous improvement within a 24/7 support environment. The ideal candidate will have strong experience leading customer-facing IT support teams and must be eligible for Security Clearance (SC). This role is primarily onsite with occasional client visits.
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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