Service Delivery Manager – Grounds & Estate Ops

OUTCO; City of Edinburgh; On-site; GBP 27,000; Full time

Job summary

A UK leader in outdoor estate management is seeking a motivated Service Delivery Manager to oversee contract delivery in Edinburgh. You will manage delivery teams, ensuring compliance with client specifications while maintaining high quality and safety standards. Responsibilities include enhancing client relationships and identifying revenue opportunities. Ideal candidates will possess strong communication and multitasking skills, and experience in workforce planning. A competitive salary of £27,000 and benefits such as annual leave and career development are offered.

Benefits

Competitive salary

33 days annual leave

Mobile working

Vehicle for business use

Career development opportunities

Salary Sacrifice Pension Scheme

Company Employee Assistance Programme

24/7 GP access

Death in Service benefit

Qualifications

• Proficient in managing delivery teams effectively.
• Experience in relationship management and client satisfaction.
• Knowledge of health and safety procedures.

Responsibilities

• Manage delivery of OUTCO contracts ensuring compliance.
• Build relationships with clients and suppliers.
• Support health and safety procedures and risk assessments.
• Oversee service delivery and quality standards.

Skills

Excellent written and verbal communication skills

Proficiency in Microsoft Office

Workforce planning and resource management

Problem-solving

Ability to multitask and meet deadlines

Decision-making skills

Job description

A UK leader in outdoor estate management is seeking a motivated Service Delivery Manager to oversee contract delivery in Edinburgh. You will manage delivery teams, ensuring compliance with client specifications while maintaining high quality and safety standards. Responsibilities include enhancing client relationships and identifying revenue opportunities. Ideal candidates will possess strong communication and multitasking skills, and experience in workforce planning. A competitive salary of £27,000 and benefits such as annual leave and career development are offered.