Asset Shipping Specialist (IT Support)

Axiom Technologies; Greater London; On-site; GBP 35,000 - 50,000; Full time

Job summary

A global IT services firm is seeking an Asset Shipping Specialist in Greater London. The role requires managing secure shipping of IT assets, ensuring compliance, and improving processes. Candidates should have a Bachelor’s degree and 3–5 years of experience in IT support or logistics. Strong Excel skills and experience with ServiceNow are essential. Join a detail-driven team and contribute to operational excellence in asset management.

Benefits

High-impact team environment

Cutting-edge asset security processes

Opportunity for operational improvements

Qualifications

• 3–5 years in IT support, shipping/logistics, or asset management.
• Experience with ticketing systems is required.
• ITIL certification is a plus and prior experience in financial services is a bonus.

Responsibilities

• Coordinate and manage secure IT asset shipping.
• Verify serial numbers and packaging compliance.
• Liaise with site contacts and ensure accurate ticket updates.
• Drive process efficiencies through reporting and auditing.

Skills

Operational excellence

Logistics management

Strong Excel skills

Excellent communication

Organizational skills

Time management

Education

Bachelor's degree or equivalent experience

Tools

ServiceNow

MS Office

SharePoint

Job description

Overview

Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at .

We’re seeking a highly organized and detail-oriented Asset Shipping Specialist to join our Technology Workplace Support Services (WSS) team. This role plays a vital part in our end-to-end IT asset lifecycle—from procurement through secure disposal.

You’ll work closely with our logistics partners and internal teams to ensure secure, compliant, and trackable movement of IT assets. If you’re passionate about asset management, operational excellence, and have experience in tech support and logistics, we want to hear from you!

Key Responsibilities

• Coordinate and manage secure IT asset shipping using Firm-approved logistics vendors
• Verify serial numbers and packaging compliance (security tape, seals, GPS monitoring, etc.)
• Liaise with site contacts, ensure accurate ticket updates (ServiceNow), and monitor GPS tracking
• Maintain and improve shipping procedures and documentation for internal and external use
• Drive process efficiencies through reporting, dashboards, and auditing
• Support asset tracking, data entry, and other related tasks during downtime

Requirements

• Bachelor’s degree or equivalent experience
• 3–5 years in IT support, shipping / logistics, or asset management
• Experience with ServiceNow or other ticketing systems
• Strong Excel skills and proficiency in MS Office / SharePoint
• Excellent communication, organizational, and time management skills
• ITIL certification is a plus
• Prior experience in financial services is a bonus

Why Join Us?

• Be part of a high-impact, detail-driven team within a global organization
• Work with cutting-edge asset security and compliance processes
• Opportunity to create and implement meaningful operational improvements

What next?

If you are looking for that next challenge in your career and wish to apply for this role, please forward your resume to @